Road traffic accident information and advice

If you have any questions or need expert advice about accident claims and compensation for your road traffic accident, talk to one of our friendly, legally trained advisors now, on 0800 180 4123.


Have you had a road traffic accident?

An accident on the road can be traumatic, distressing and painful.

If you’ve been involved in an accident, you need the right help, tailored to your situation. When an accident wasn’t your fault, you shouldn’t have to pay for the consequences, or chase around trying to find the right specialist help after your road traffic accident.

Making a claim for compensation might seem like extra hassle, but compensation can really help to ease the stress, covering medical costs, loss of earnings, housing and travel costs, and continuing care. It also compensates you for your pain and suffering. If you suffer a more serious injury, it can help you adapt your home, car and way of life.

Road traffic accidents can cause major injuries to drivers and passengers, and to other road users such as motorcyclists, cyclists, pedestrians and people using public transport. Speeding, distraction, poor road conditions, and the influence of alcohol or drugs can all lead to accidents.

Improving car safety measures are helping to reduce the number of claims for serious injuries. Even so, an injury such as a skull fracture, brain injury or facial injury has life-changing effects. Even whiplash, broken ribs or cuts – relatively minor injuries – may cause chronic pain. The impacts on your life, physical and psychological, might be considerable.

We make it simple to get the right advice and help, with just one free phone call. Our support will help you to recover more quickly.


First things first

If you or someone you know has been in an accident, it’s important to gather as many details as possible at an early stage. These include:

  • Names, addresses and registration plates of other parties involved in the accident (if you are injured, the police should take details of all parties)
  • Names and addresses of any witnesses to the accident
  • Photos of the vehicles involved and the road conditions, if relevant
  • Photos of your own injuries

It’s also essential to seek medical attention and diagnosis quickly after your injury occurs. By doing this, you increase the chances that your injury can be treated in the best way possible. If you make a claim for compensation, details taken down at the time may help to support your case. Even without documentation, you could still make a claim.


Why claim for a road traffic accident?

Recovering from an accident may be a lengthy process. It can cost time and money to put things right, and you might need to depend on someone else to help you.

If your injuries are minor, you might not feel it’s worth making a compensation claim. But if someone else was liable for your accident, and you sustained an injury as a result, you are fully entitled to make a claim for compensation. This could help you and your family to cope financially.

If your injury is especially serious, you may be entitled to early compensation payments following your road traffic accident. Typically, interim payments are given when you cannot cover the immediate costs of your injury. These payments might help fund treatment and rehabilitation, or provide specialist aids and equipment. Sometimes they cover the cost of relocating a family near to hospital, or help meet household outgoings when income is reduced.

The severity of your injury is important, but so are impacts on your life and family. If your injury changes your day-to-day routine, even temporarily, you could claim compensation. When you start a claim, we can also help you to get the rehabilitation you need.


Can you make a claim?

We can help with a wide range of road traffic accidents. You may be able to claim if you can answer ‘yes’ to the following questions:

  • Did the accident happen within the last three years?
  • Did someone else cause the accident?
  • Did you suffer injury?

Usually, if another driver or other third party causes you injury, you can claim.

Sometimes the person who causes an accident is not insured. The Motor Insurers’ Bureau covers this type of claim. It also covers claims for hit-and-run accidents and those in which a driver flees the scene and can’t be traced. If your injury arose in this way, we may be able to help.

Call us on 0800 180 4123, and one of our friendly, legally trained advisors will answer all your questions and tell you if you can make a claim.

Find out if you can make a claim


How do I start a road traffic accident claim?

It’s simple and free to find out if you can claim compensation. Just call us on 0800 180 4123.

We’ll let you know whether you can make a claim, but we won’t pressure you to take action. We can give advice, put you in touch with experts, and guide you through the process of making a successful claim. We will help you pull together everything you need to support your claim, and lead you through each step. There is no complicated paperwork, and it will not cost you anything. Our personal injury lawyers work on a no win no fee*** basis. Whatever the outcome, our policy means you won’t be out of pocket.

We take the burden and do the hard work for you. To find out more, contact us on 0800 180 4123.

Road traffic accident

Peter received £4,500

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Why choose Accident Advice Helpline?

A road traffic accident can cause multiple problems, from writing off your car to wrecking your health.

As part of the UK’s largest personal injury specialist law firm, we work for thousands of people who have been injured. We will help you claim compensation successfully, and get the right support to recover.

Over the years, we’ve developed a breadth of expertise to help you make a successful claim. We work to understand what you need, then offer the best possible assistance. With one phone call to 0800 180 4123, you can get confidential advice and enlist our support in a range of areas. For example, we can handle your claim for vehicle damage, arrange for repairs, and provide a like-for-like replacement car. We offer this support free of charge, saving you time, money and hassle.

We make it simple for you to get the right advice and claim for compensation.

Our friendly, legally trained advisors will assess your situation and guide you through the next steps to get you the most compensation with the least fuss.