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    "If you've been injured through no fault of your own you could be entitled to compensation. If you're unsure if you could claim, I recommend you call Accident Advice Helpline."

    Esther Rantzen

    What to do following a road traffic accident


    Knowing what to do following a road traffic accident is important

    Car accidents can be upsetting and stressful, especially if they occur without warning, through no fault of your own.

    If you are involved in a car accident that was not your fault, you may be able to seek compensation. However, you will only be able to do so if you can collect evidence in support of your claim. Before gathering evidence, you must do two important things: identify and help the injured, and satisfy your legal requirements. Knowing what to do following a road traffic accident could save lives.

    What to do in a car accident – identify the injured and help the injured

    1. Check on everyone involved

    • Stop in a safe place, switch off your engine and turn your hazard lights on.
    • Check on the passengers in your own vehicle.
    • If it is safe for you to do so, get out of your vehicle and check on anyone else involved.
    • If you encounter any injured individuals, do not move them, unless they are in imminent danger.

    2. Call for emergency assistance

    • If someone requires emergency medical assistance, call the emergency services. Depending on the seriousness of the situation, you may require the police, ambulance and fire services.

    3. Warn other motorists

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    • Ensure that other motorists are aware of the accident scene. This is critical in areas where there are vast moving vehicles.
    • Ensure that there are no hazards that could lead to further injury, such as fuel spillages. If you notice a hazard, it may be necessary for you to move the injured individuals to a safer location.

    What to do in a car accident – satisfy your legal requirements

    1. Exchange details

    • Write down the names, addresses, telephone numbers and insurance details of those involved in the accident.
    • Present your license, registration and insurance documents to anyone who wishes to see it.

    2. Contact the police

    • If the police do not attend the scene of the accident, report your accident to a police station within 24 hours.

    What to do in a car accident – additional steps to take

    You may also wish to:

    • Take photographs of the accident scene.
    • Create a written account of the sequence of events surrounding your accident.
    • Obtain the names and contact details of any witnesses to your accident.

    If you’ve been injured and the accident wasn’t your fault you could make a no win, no fee compensation claim through Accident Advice Helpline.

    Call our helpline and provide us with your details. Our trained claims advisors will be able to assess your case and answer any queries you may have.

    0800 689 0500 from a landline or 0333 500 0993 from a mobile phone.

    Date Published: 11th July 2014

    Author: Jan Newell

    Accident Advice Helpline (or AAH) is a trading style of Slater Gordon Solutions Legal Limited. Slater Gordon Solutions Legal Limited is a company registered in England and Wales with registration number 07931918, VAT 142 8192 16, registered office Dempster Building, Atlantic Way, Brunswick Business Park, Liverpool, L3 4UU and is an approved Alternative Business Structure authorised and regulated by the Solicitors Regulation Authority with licence number 591058 and regulated by the Financial Conduct Authority.

    Disclaimer: This website contains content contributed by third parties, therefore any opinions, comments or other information expressed on this site that do not relate to the business of AAHDL or its associated companies should be understood as neither being held or endorsed by this business.

    No-Win No-Fee: *Subject to insurance costs. Fee payable if case not pursued at client's request.