It is very upsetting when the West Somerset ‘no win, no fee*’ lawyers at Accident Advice Helpline are asked to help with a claim involving a vulnerable person. This person may be vulnerable because they are elderly, infirm or ill. They have the same rights as all other individuals and those looking after them have a duty of care to keep them safe and well.
Sadly, the West Somerset ‘no win, no fee*’ lawyers have to become involved when this has not been the case. The West Somerset ‘no win, no fee*’ lawyers at Accident Advice Helpline can help a vulnerable person to start a claim if they have been hurt in an accident that was not their own fault. Some of these accidents happen in care homes and a proportion of them involve burning and scalding injuries. These can be very serious injuries and the West Somerset ‘no win, no fee*’ lawyers can find themselves dealing with large compensation claims.
West Somerset ‘no win, no fee*’ lawyers and claims for scalds
Care home operators should take all steps to prevent burning and scalding accidents. This takes some planning and preparation. The potential scalding and burning risks for each individual resident should be assessed. They should be considered by taking into account how vulnerable the individual resident is. To start off with, a general assessment of the premises should be able to identify what controls are necessary overall and what the sources of hot water would be as well as the location of hot surfaces. The resident’s individual assessment then needs to consider the following points:
- Is the resident in a mental state that means they will not be able to recognise or react to water that is too hot or to a surface that is too hot
- Is the resident likely to try and run a bath or shower or add water to a bath when they are left unattended
- Does the resident’s lack of mobility mean that they are unable to respond safely to hot water (i.e. can they get out of a hot shower or bath) or to surfaces that are hot (can they move away from a hot radiator)
- Is the resident’s sensitivity to temperature impaired (perhaps due to a medical condition such as diabetes)
- Is the resident capable of calling for help if they get into trouble with hot water or a hot surface
- Do they require lifting or other aids which will limit their mobility in the bath or shower
- Are there any furniture, fixtures and fittings which would restrict the resident’s movement away from the source of heat if they were to fall against it