Here at Accident Advice Helpline we are not afraid to take on any case, no matter how political or emotionally charged it may prove to some people. The simple fact of the matter is that if you are legally entitled to make a claim then our solicitors in Whitby will do all they can to ensure that you get the outcome that you deserve.
Our solicitors in Whitby have recently helped a client who was pursuing a claim in relation to what she regarded as disability discrimination. Mrs Fox was at a local restaurant when she needed to use the little girls’ room. Being wheelchair bound, Mrs Fox went to use the disabled toilet facilities, however discovered that they were not suitable for her condition. Due to the size of the cubicle Mrs Fox was forced to leave her wheelchair outside and attempt to walk (as best she could) into the toilet. During the process she slipped on a wet patch on the floor, and fractured her wrist.
The management called an ambulance and the accident was recorded in the restaurant’s Accident Report Book.
Some weeks later Mrs Fox contacted the management to request an apology but was point blankly told that the accident was her fault as she voluntarily left the safety of her wheelchair. It was as a result of the way that she was treated that Mrs Fox decided to contact the Accident Advice Helpline to see if our solicitors in Whitby could help her make a claim.
“I was more disgusted by their attitude than the fact I had been injured. I couldn’t believe that they could genuinely take the stance that this accident was my fault. My main priority was to make them take responsibility for what had happened, and do something about the facilities to ensure that no one else would have to go through what I did.”
How our solicitors in Whitby helped
Our solicitors in Whitby got in touch with the owners of the restaurant and advised them on their legal responsibilities in relation to the disabled patrons. By failing to have any toilet facilities which were suitable for the disabled guests they were in breach of this law, and had failed in their duty of care.
After much discussion our solicitors in Whitby were able to get the management of the restaurant to admit liability, and they settled the case out of court.
Mrs Fox was awarded compensation for her pain and suffering, and was equally delighted to find out that the restaurant was paying for renovations to be conducted on the property to widen the toilets, thus making them suitable for disabled wheelchair users.
Could you claim?
To find out if you could make a claim for compensation following an accident which was not your fault contact the Accident Advice Helpline today. You can take our 30 second test to find out how much your claim might actually be worth.
Date Published: 18th May 2014
Author: David Brown