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    "If you've been injured through no fault of your own you could be entitled to compensation. If you're unsure if you could claim, I recommend you call Accident Advice Helpline."

    Esther Rantzen

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    Solicitors in Kingston-upon-Thames


    When you buy something from the shops, whether it is big or small, you expect it to be in good working order and for it not to be faulty. You certainly do not expect it to cause you any harm. If this has happened to you in the last 3 years and you suffered an injury because of it, then call Accident Advice Helpline rather than the solicitors in Kingston-upon-Thames to make a personal injury compensation claim.

    Faulty items and the solicitors in Kingston-upon-Thames

    Whoever it is that supplies the goods to the public, they have to make sure that they are safe and that they will not harm anyone. Although the main responsibility for this lies with the makers or the importers, retailers also need to make sure they do not knowingly sell an unsafe product. If they do not do their duty then they may have to face the solicitors in Kingston-upon-Thames and a compensation claim made by the person that purchased the goods.

    Avoiding having to face solicitors

    If there is even the very slightest risk of any danger with a product, those responsible should:

    • Continually monitor the safety of their products
    • If a safety problem manifests itself, act upon it
    • Let the consumer know of any potential safety risks by stating the risks on each product
    • Warnings need to be clear and understandable

    If health and safety measures appliable to their products aren’t complied to then they could find themselves prosecuted by the Trading Standards Office, who are responsible for these matters, as well as facing solicitors at Accident Advice Helpline. As well as prosecuting the guilty party, Trading Standards can stop the goods being sold, and demand a recall of all the ones that have already been purchased.

    Some makers of goods do this as soon as they find a safety issue, which is the safe thing to do.

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    Making a claim if you have been harmed by faulty goods

    Accident Advice Helpline can help you to make your personal injury compensation claim if you have been injured in any way through no fault of your own.

    We were established in 2000 to provide access to justice to the non-fault victims of accidents under the No-Win, No-Fee* agreement.  This agreement was introduced to the personal injury claim industry in the 1999 Finance Act, after legal aid for claims was abolished. This means that making a personal injury claim is accessible to everyone.

    On our website, there is a compensation calculator which we refer to as the 30-second test, because that is all it takes to find out if you qualify to make a personal injury compensation claim. Not only that but it will give you an indication of the amount you can expect to be awarded.

    Our freephone helpline number is 0800 180 4123 if you want to speak with one of our advisors.

    Accident Advice Helpline (or AAH) is a trading style of Slater Gordon Solutions Legal Limited. Slater Gordon Solutions Legal Limited is a company registered in England and Wales with registration number 07931918, VAT 142 8192 16, registered office Dempster Building, Atlantic Way, Brunswick Business Park, Liverpool, L3 4UU and is an approved Alternative Business Structure authorised and regulated by the Solicitors Regulation Authority. Authorised and regulated by the Financial Conduct Authority.

    Disclaimer: This website contains content contributed by third parties, therefore any opinions, comments or other information expressed on this site that do not relate to the business of AAHDL or its associated companies should be understood as neither being held or endorsed by this business.

    No-Win No-Fee: *Subject to insurance costs. Fee payable if case not pursued at client's request.