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    "If you've been injured through no fault of your own you could be entitled to compensation. If you're unsure if you could claim, I recommend you call Accident Advice Helpline."

    Esther Rantzen

    Personal injury claim specialist

    Personal injury claim specialist frequently asked questions

    Q. Do I have to prove that my injury was not my fault?

    A. Yes. Your personal injury claim specialist will advise you that you can only claim compensation if you can prove that you are a victim of an accident which was not your fault. If there were witnesses, it’s very helpful to have someone back up your story, so ask if they will agree to support your claim and get their contact details. Don’t discuss the details of the case with them; your personal injury claim specialist will do that.

    Q. How else can I prove my claim?

    A. If you or someone else can take photos of your injuries at the time of the accident, that will provide good evidence. You should also take photos of the site of the accident, weather conditions and any contributing factors, whatever type of accident it was.

    Q. I don’t seem to be badly hurt. Do I need medical treatment?

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    A. Firstly, if you have been involved in a road traffic accident and you received a bang on the head or the impact was violent, you should consider being checked over by a doctor. Some injuries take a few days to show up. If your claim is to be valid, you must prove you had medical attention as a result of your injuries.

    Q. How long do I have to make a claim?

    A. The statutory limitation under the law in England and Wales is three years.

    Q. Why should I bring my case sooner rather than later?

    A. Bear in mind that if you wish to bring  a case, your personal injury claim specialist will need time to prepare it, research and prepare the documentation, gather the evidence and witness statements and so on, so you are advised not to leave it until the last minute.

    Q. Is my claim eligible?

    A. Your claim must meet the three conditions above: it must have been not your fault, you must have had medical attention as a result of your injuries and you must make the claim within three years of when the accident occurred.

    Q. How can I check the eligibility?

    A. Accident Advice Helpline have a 30-second online test with which you can check if you have an eligible claim.

    Q. Where can I find a good personal injury claim specialist?

    A. Again, Accident Advice Helpline can assist you from our network of around 200 personal injury claim specialists in the UK, so ask us today.

    Q. How much is my claim worth?

    A. After taking the Accident Advice Helpline eligibility test, answer a few quick questions about your injury and we may be able to tell you how much your claim could be worth.

    Q. I have a couple of questions. Is there anyone I can ask?

    A. Yes. Call the Accident Advice Helpline 24/7 help hotline on 0800 180 4123 and our friendly, helpful advisors will do their best to answer your questions. If they don’t know the answer immediately, someone will get back to you.


    Date Published: 19th September 2013

    Author: newuser

    Accident Advice Helpline (or AAH) is a trading style of Slater Gordon Solutions Legal Limited. Slater Gordon Solutions Legal Limited is a company registered in England and Wales with registration number 07931918, VAT 142 8192 16, registered office Dempster Building, Atlantic Way, Brunswick Business Park, Liverpool, L3 4UU and is an approved Alternative Business Structure authorised and regulated by the Solicitors Regulation Authority with licence number 591058 and regulated by the Financial Conduct Authority.

    Disclaimer: This website contains content contributed by third parties, therefore any opinions, comments or other information expressed on this site that do not relate to the business of AAHDL or its associated companies should be understood as neither being held or endorsed by this business.

    No-Win No-Fee: *Subject to insurance costs. Fee payable if case not pursued at client's request.