Frequently asked questions about Accident Advice Helpline
Here at Accident Advice Helpline, we receive over 25,000 enquiries every month from new potential clients. Here are a selection of some of the most common questions we receive.
I’ve had an accident – can I call your personal injury accident claim line?
Yes, of course. If you’ve been involved in an accident and would like to know if you can make a claim for it, call our personal injury accident claim line now for a free, no-obligation chat.
When is your personal injury accident claim line open?
Our accident claim line is answered 24 hours a day, seven days a week. You can call us any time on our freephone helpline on 0800 689 0500, or 0333 500 0993 from a mobile.
What does your personal injury accident claim line offer?
Our accident claim line is your way of getting through to our friendly and professional accident advisors. One of the things that makes Accident Advice Helpline different is the way in which we offer you access to experts with no obligation to make your claim with us.
When you call us, you will talk to an advisor who can cover the whole process with you and answer all of your questions. This can include an estimate of the compensation award to which you may be entitled, a description of the compensation process and a comprehensive discussion about your individual circumstances and the no win no fee* options open to you.Open Claim Calculator
Is there a way for me to ask you to contact me?
Yes, if you complete our simple 30-second online compensation calculator, you will have the option to receive a call back from one of our advisors. The calculator will also give you an idea of the amount of compensation that you may be able to claim.
If I place my claim with you, what will happen next?
When you place a claim with Accident Advice Helpline, you hand over all the stress and hassle to us. This means that we will simply get on with the job on your behalf. We will talk to you about the details of your accident and then match your case to one of our specialist lawyers with the right expertise to get the best from your case. We aim to make sure that your solicitor is local to you so that you have support nearby if you need it.
Your solicitor will contact you and put your case together for you. Between you, you will decide on the amount of compensation you’re seeking and your solicitor will present your case to the other party. Throughout this time we will liaise with your solicitor, make any necessary arrangements or appointments and submit all of the paperwork on your behalf. We will make sure that we keep you up to date on all progress in your case.
What method will you use to contact me?
Whatever method you choose. Our service is tailored to you and we understand that you may have work commitments or specific times when you prefer to be contacted. You can let us know how and when to contact you and what level of communication you want from us. Just give our accident claim line a call to get started today.
Call us now on 0800 689 0500.