When you purchase an item from an online auction or classified site, you will in theory have similar statutory rights to those you would have if you bought something from an established retailer, either over the internet or from a bricks-and-mortar store. That is to say, you should have some sort of redress if the item turns out to be faulty and causes you an injury. However, sometimes when buying online, these rights can be hard to enforce if something does go wrong and you are injured through no fault of your own.
Although distance selling laws exist in the UK which are designed to protect consumers, these can be difficult or impossible to enforce if a buyer purchases a dodgy item from a less than reputable firm, especially if the company in question operates overseas.
Obviously, not all people think of being injured by a faulty item and then having to take some form of North Yorkshire claims action every time they buy something, but you would do well to do a little bit of due diligence every time you make a purchase from an online auction or classified site.
Faulty online purchases and North Yorkshire claims action
If you want to reduce your chances of being injured by a faulty product you bought online and launching North Yorkshire claims action, conduct some research into what you’re buying. Don’t just be blinded by bargain prices; if you’re making a purchase from an online auction site, check out the seller’s feedback, and be wary of sellers who have no feedback at all. If buying something from a classified listings site, try to arrange a meeting with the seller, preferably in a public place.
If you suspect that the item which injured you was a counterfeit version of a branded product, call your local Trading Standards office, not because this will help protect the brand value and profits of the company that makes the genuine article, but because this could stop someone else suffering your fate and having to look at making a claim, too.Open Claim Calculator
Talk to the pros
If you’re having trouble with a seller on an online auction or classified site after being injured in an accident that was not your fault by an item you purchased, call Accident Advice Helpline today to find out if we might be able to offer 100% no win no fee* North Yorkshire claims representation. If we were to accept your case, you would not have to pay a penny piece to get your case off the ground, nor would you be required to stump up any solicitor’s fees in the event that your case were to be unsuccessful.
If you want to discuss your claim in more detail with an adviser then dial 0800 689 0500 from your landline or 0333 500 0993 from your mobile.