When you approach Accident Advice Helpline and ask them to help you to pursue your claim then they will need to ask you some questions. The first questions are part of the unique Accident Advice Helpline 30 second test and they are very simple and quick to answer. The questions your lawyer in Horsley will ask about your slip claim:
- Was your accident less than three years ago?
- Was the accident someone else’s fault?
- Did you get medical attention for your injuries?
If you can answer yes to all of these questions it is much more likely that Accident Advice Helpline will be able to help you win a successful claim. If you have answered no to these questions or are not sure how to answer then the friendly, professional advisers at Accident Advice Helpline will be able to advise you further. If you need a lawyer in Horsley this is who you need to call.
Once your claim is underway the questions are more focused on how your accident happened. This is part of showing who was responsible for your claim and this will be the person that you make a claim against. This means that they (or their insurance company) will be paying the compensation. In most claims it will be the employer who was responsible.
Here are some of the questions that may be asked…
Was your employer at fault for your slip?
Slips happen in the workplace because there was some contamination on the floor that should not have been there. It is very unusual to slip on a completely clean and dry floor. Did the employer take all necessary steps to prevent the contamination reaching the floor in the first place? This is what a lawyer in Horsley would ask and this can be established by finding out:
- Could the contamination have been prevented in the first place? Could this have been achieved by using different working methods, drip trays, matting, lids on containers or by maintenance of machinery and equipment?
- Was spot cleaning used and if so was it effective?
- Was an appropriate detergent used to clean greasy or fatty substances from the floor? Water is simply not effective on this type of contamination even if it is boiling hot. In fact it may even make the surface more slippery. Detergents have to be used at the correct concentration to be effective. It is very important to follow the manufacturer’s instructions for this. There may also be a contact time needed for the detergent – this is the period of time (usually a few minutes) that the detergent needs to be in contact with the grease to break it down properly. Scouring or brushing can also help the process.
- Was spot cleaning of water-based contaminants carried out using a dry cloth? This is both cheap and effective and does not spread the contamination around.
So if you need more information on a slip claim, why not call Accident Advice Helpline today! Just dial 0800 689 0500.
Date Published: 22nd February 2014
Author: David Brown