I’ve had an accident, how do I claim compensation?
If you have had an accident and are thinking of claiming compensation, we can help.
If you have had an accident that was not your fault, we may be able to help you claim compensation for your injuries. Accident Advice Helpline assists thousands of innocent accident victims every year to get the compensation they deserve and to help you decide whether to start a claim we have put together a series of frequently asked questions about claiming compensation with us.
How do I know if I am eligible to claim?
There are 2 ways to find out whether your claim is eligible – you can either take a look at our website and try the 30-second test or call our 24-hour helpline on 0800 689 0500 or from your mobile on 0333 500 0993 to speak to one of our advisors. The 30-second test is effectively a claims calculator which confirms your eligibility to claim when you input a few basic details about the circumstances of when you had an accident. You are then offered an estimate of the compensation that you might receive.
How do I find an experienced personal injury lawyer to deal with my case?
We have a network of independent legal partners with whom we can put you in touch and as they all work on a no win no fee* basis, you will not have to pay any money to start your claim.
I have had an accident, how do I claim compensation? My employer says he isnt insured?
Your employer is required by law to take out liability insurance to cover accidents in the workplace. He cannot dictate whether or not you make a claim – only by getting expert legal advice can that be established.Open Claim Calculator
How long will it take to get my compensation?
It is not possible to say with any certainty how long each case will take, as when you had an accident the circumstances that led to it were unique and this is the case with every claim. You can rest assured, however, that we will keep you updated regularly and that our support is ongoing until your case is finalised.
What can I use my compensation for?
How you spend your compensation is entirely your decision, but many of our customers use the money to replace lost earnings. Some use it to pay for specialist medical treatments that would otherwise be unavailable to them due to cost, or for equipment in the home that aids their mobility and eases their day-to-day life.
If you have had an accident and want to ask questions in more detail, call our helpline which is open 24-hours a day, 7 days a week. Our friendly advisors are specially trained to help you, and can offer expert legal advice on all aspects of the claims process.