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    "If you've been injured through no fault of your own you could be entitled to compensation. If you're unsure if you could claim, I recommend you call Accident Advice Helpline."

    Esther Rantzen

    General accident telephone number


    General accident telephone number

    If you have been injured in an accident that was caused by somebody else’s negligence, it can often be difficult to know what your next move should be. Obviously, if you have sustained serious injuries, then seeking medical attention is your priority, but other than that, are there any things you should ensure you do? You can call Accident Advice Helpline’s general accident telephone number at any time after your accident, to discuss your accident in more detail and find out if you’re eligible to make a personal injury claim.

    Things to do before you call our general accident telephone number

    There are a few things it’s handy to gather before calling our general accident telephone number. We have a couple of tips to help you out:

    • If you can, try and get some photos of your injuries – this is not essential, since we will request copies of your medical reports from your doctor, but photographs can be helpful anyway
    • Gather the names and contact details of anybody involved in or responsible for your accident, including any witnesses. If you were injured at work, this could include details for your employer
    • If you have any photographs of the location of your accident – such as the scene of a road traffic accident or the damaged spot of flooring that you tripped on at work – keep these to hand

    Are you eligible to claim personal injury compensation?

    Whilst making a personal injury claim isn’t usually complex (and most claims can be processed over the phone by calling our general accident telephone number, so it’s unlikely you’ll have to go to court) you must meet some basic criteria in order to be eligible to claim with Accident Advice Helpline:

    • You must have been involved in an accident that was somebody else’s fault
    • You must have sustained injuries
    • Your injuries must have needed medical attention
    • Your accident must have happened in the last three years

    Provided you can say yes to all of these criteria, it’s likely that we can help you make a 100% no-win, no-fee* claim. However, the amount of compensation you can get will depend on a variety of different factors, including how seriously you have been injured and how your accident has impacted your life.

    What should you do after an accident?

    Unless you have sustained serious injuries and need to go to hospital urgently for treatment, there are a number of things you can do after an accident which are an excellent idea. These are not only helpful for anybody considering making a personal injury claim, but are general guidelines after any accident. You may need to inform the police and your insurance company, if you have been injured in a road traffic accident. If you have suffered injuries after an accident at work, you’ll have to let your employer know, so that they can record it in their accident book, and you may wish to report it to HSE, if you are concerned about health and safety at your work. For injuries in public places, or illness such as food poisoning, accidents should be reported to the operators or managers of the establishment where your accident happened. After a car accident, follow these guidelines:

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    • Stop
    • Call the police
    • Give your details to others involved in the accident
    • Get their details – this includes their vehicle registration, colour, make and model
    • Note down the time and date of the crash, a brief description of the weather and take a photo/make a sketch of the vehicle positions
    • Note down any damage to either vehicle and descriptions of any injuries sustained

    This information can come in very handy if you later decide to make a claim for compensation, and it can also be helpful for the police, when they arrive. The most common road traffic accident injuries are relatively minor injuries such as broken bones and whiplash, but more serious injuries can include spinal injuries and head injuries.

    Why might you need to use a personal injury lawyer?

    You may need to call our general accident telephone number if you have been injured in an accident at work within the last three years. According to the Labour Force Survey, 144 workers were killed and 621,000 injured at work in 2015/16. If you have been injured, or if somebody you love has been killed in a workplace accident, calling our general accident telephone number will help you to get the advice you need, on a no-obligation basis. In recent years, there has been plenty of talk in the media about ‘compensation culture’ in the UK, and the head of insurance company AXA revealed that claims on commercial vehicle insurance policies rose 160% between 2009 and 2013. But you shouldn’t let this put you off making a claim. If you have been injured in a road traffic accident, an accident at work or even an accident at your local shopping or leisure centre, you are entitled to claim compensation if somebody else was at fault.

    What happens when you call Accident Advice Helpline?

    Many people are daunted at the idea of calling a general accident telephone number to seek advice after an accident, and this is generally due to a fear of the unknown. So here’s what happens when you call Accident Advice Helpline. Our team of expert advisors is on hand to offer you advice, and we’ll talk through what has happened to you and tell you whether or not you have a viable claim.

    You’ll then be assigned a personal injury lawyer with expertise handling your type of claim, who will be your point of contact from this point forwards. It’s their job to handle your claim and gather evidence to support your claim, getting you the compensation you deserve, and they will do this on a 100% no-win, no-fee* basis. The best part? It’s free to call us on 0800 689 0500 (or 0333 500 0993 from a mobile, charges may apply) and get advice, and there is no obligation to proceed with a claim at any point.

    Date Published: 24th July 2013

    Author: David Brown

    Accident Advice Helpline (or AAH) is a trading style of Slater Gordon Solutions Legal Limited. Slater Gordon Solutions Legal Limited is a company registered in England and Wales with registration number 07931918, VAT 142 8192 16, registered office Dempster Building, Atlantic Way, Brunswick Business Park, Liverpool, L3 4UU and is an approved Alternative Business Structure authorised and regulated by the Solicitors Regulation Authority with licence number 591058 and regulated by the Financial Conduct Authority.

    Disclaimer: This website contains content contributed by third parties, therefore any opinions, comments or other information expressed on this site that do not relate to the business of AAHDL or its associated companies should be understood as neither being held or endorsed by this business.

    No-Win No-Fee: *Subject to insurance costs. Fee payable if case not pursued at client's request.