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    "If you've been injured through no fault of your own you could be entitled to compensation. If you're unsure if you could claim, I recommend you call Accident Advice Helpline."

    Esther Rantzen

    Fallen over in London

    You want to know how to go about claiming compensation after you have fallen over in London and broke an ankle. We receive many calls like yours at Accident Advice Helpline and our advisers can explain the process clearly and succinctly. Making a claim needn’t be complicated and in most cases, you can complete the whole process over the phone without having to arrange an appointment. Another plus for people with busy lives is that it is highly unlikely you will be asked to appear in court, as most claims are settled beforehand .

    Fallen over in London, five questions

    Q. Does my broken ankle qualify for compensation?
    A. Absolutely. If your condition required medical treatment, then you can seek personal injury compensation.

    Q. If you have fallen over in London in a shopping mall because of a pool of slippery liquid, who is my claim against?
    A. Your claim will be against the mall itself, or rather, their insurers. We’ll claim for you.

    Q.If you have fallen over in London a few weeks ago but haven’t had time to do anything about a claim. Is it too late?
    A. No; you can make a claim for any injury as long as it happened in the last three years.

    Q. Will you have to pay your solicitor to make a claim?
    A. We work on a no-win, no-fee* basis so you will not have to pay us any money to get your claim started, or pay our legal fees if your claim is lost.

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    Q. Does speaking to us mean you are committed to making a claim, what if you don’t like what you hear?
    A. You will not be pressurised in any way to proceed with a claim, and the advice we give you is free any any obligation to proceed.

    These are some of the typical questions we get asked by people who have had an accident and feel they have a strong case for claiming compensation. We never promise people that we will recover thousands in compensation but we do fight very hard on your behalf for a fair deal .

    Our law firm has been fighting for clients all over the UK for well over a decade. Consumer watchdog Dame Esther Rantzen recommends contacting us if you want to find out about making a claim for compensation. Provided you can show your diagnosed injury was caused by someone else’s lack of due care, we can seek damages on your behalf.

    Call Accident Advice Helpline on 0800 689 0500 from a landline or 0333 500 0993 from a mobile phone for free, no-obligation advice about making a claim for compensation.

    Date Published: 10th July 2014

    Author: Jan Newell

    Accident Advice Helpline (or AAH) is a trading style of Slater Gordon Solutions Legal Limited. Slater Gordon Solutions Legal Limited is a company registered in England and Wales with registration number 07931918, VAT 142 8192 16, registered office Dempster Building, Atlantic Way, Brunswick Business Park, Liverpool, L3 4UU and is an approved Alternative Business Structure authorised and regulated by the Solicitors Regulation Authority. Authorised and regulated by the Financial Conduct Authority.

    Disclaimer: This website contains content contributed by third parties, therefore any opinions, comments or other information expressed on this site that do not relate to the business of AAHDL or its associated companies should be understood as neither being held or endorsed by this business.

    No-Win No-Fee: *Subject to insurance costs. Fee payable if case not pursued at client's request.