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    "If you've been injured through no fault of your own you could be entitled to compensation. If you're unsure if you could claim, I recommend you call Accident Advice Helpline."

    Esther Rantzen

    Dumbarton accident claim

    Dumbarton Accident Claim

    Jenny from Dumbarton sustained painful chemical burns to her face and scalp when an appointment with her hairdresser went badly wrong. Jenny’s usual stylist was off on sick-leave and she had been offered the services of a new employee. The owner of the salon explained that he was fully qualified and more than capable of colouring and cutting Jenny’s hair.

    Jenny really needed her hair done as she was to attend a wedding the next day, so she agreed to go ahead with her appointment. However, within a few minutes of the stylist applying the colour to Jenny’s hair, she felt an intense burning sensation on her scalp. The pain got worse and some of the liquid dripped down her face, burning her forehead and stinging her eyes. Jenny asked the hairdresser to wash it off immediately, but before he could do so, Jenny passed out. The pain had just been too much for her.


    The owner of the salon called for an ambulance and Jenny was taken to the accident and emergency unit. The burns to her skin were treated and Jenny was given pain relief to take when she needed it. The doctor warned that it could be some time before Jenny felt well again and he recommended that she kept her wounds clean and covered at all times.

    Jenny felt miserable. The pain kept her awake at night and the burns to her face were unsightly. She was unable to attend her friend’s wedding and Jenny stayed at home during the following days and weeks.


    Jenny had  a real sense of injustice that she as suffering so much through no fault of her own. The stylist has not mixed the hair colour properly and he had applied it directly to her scalp. His negligence had caused her so much pain and Jenny wondered if she might be able to make a Dumbarton accident claim in order to receive compensation. Surely she deserved some justice?

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    No Win No Fee* Dumbarton Accident Claim

    So Jenny called Accident Advice Helpline to ask for their free advice on the matter. She spoke to a friendly adviser who confirmed that she was indeed entitled to make a Dumbarton accident claim. He talked her through the legal process and put Jenny in touch with a no win no fee* solicitor that very day. What’s more, the adviser assured Jenny that Accident Advice Helpline would stay with her throughout her case and that they would always be available if she had any questions.


    Jenny was amazed when her compensation cheque arrived a week before Christmas. She had not expected the process to be so fast and easy. Thanks to Accident Advice Helpline and her dedicated solicitor, Jenny got even more compensation than she had expected. She was delighted!

    If you think you may be entitled to compensation call Accident Advice Helpline now on 0800 689 0500.

    Date Published: 14th December 2014

    Author: christine

    Accident Advice Helpline (or AAH) is a trading style of Slater Gordon Solutions Legal Limited. Slater Gordon Solutions Legal Limited is a company registered in England and Wales with registration number 07931918, VAT 142 8192 16, registered office Dempster Building, Atlantic Way, Brunswick Business Park, Liverpool, L3 4UU and is an approved Alternative Business Structure authorised and regulated by the Solicitors Regulation Authority with licence number 591058 and regulated by the Financial Conduct Authority.

    Disclaimer: This website contains content contributed by third parties, therefore any opinions, comments or other information expressed on this site that do not relate to the business of AAHDL or its associated companies should be understood as neither being held or endorsed by this business.

    No-Win No-Fee: *Subject to insurance costs. Fee payable if case not pursued at client's request.