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    "If you've been injured through no fault of your own you could be entitled to compensation. If you're unsure if you could claim, I recommend you call Accident Advice Helpline."

    Esther Rantzen

    Car crash claim procedure

    Car crash claim procedure

    Some essential facts about the car crash claim procedure

    In the politically correct world we live in, we are told that we need to think before we speak. Whilst this sentiment may be over-emphasised in some circumstances, when it comes to the car crash claim procedure it could be the best advice to take.

    When people are involved in a car accident, they are often in shock and as a result may not be thinking straight. At this point people are vulnerable and may say things they later regret. In this article we are going to cover some of the essential things you should and should not do if you are involved in a car accident.

    In the UK, if you have a car accident and no one is injured then there is no requirement for the police to attend the accident. Sometimes the police may have been called by passers-by.  The police may arrive, without you having called them.

    However, the question of is anyone injured will arise and there could be a problem here. The problem you may have is that whiplash injuries can take up to 12 hours or more to become apparent. If at the time of the accident you were to say ‘no’, and 12 hours or so later it becomes clear that a whiplash injury has been sustained, it may prove difficult later to claim for whiplash. The best thing to say when asked if are you injured is, ‘I don’t know,’ and state your intention to go to the doctor to be checked.

    Insurance companies

    Never under any circumstance admit liability for the accident, even if you think it may have been your fault; the fact is, you don’t know.

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    Never talk to the other parties’ insurance company; always leave conversations and communication regarding the accident between the insurance companies. It may come as a surprise, but insurance companies have teams who try and minimise any payments that the insurance company is liable to make. They will try their hardest to make you admit blame, or say something that will let them off the hook when they come to pay out a compensation claim. Do not be fooled, the call being recorded is to gather evidence, not for training purposes. Tell them to speak to your insurance company and let the car crash claim procedure go through the proper channels.

    Claim experts at Accident Advice Helpline

    If an injury has been received as a result of a car accident, then a law firm like Accident Advice Helpline can be of tremendous help. We are the claim experts and we are best placed to help you get the maximum compensation you deserve.

    The best advice is to be politically correct and say very little; if you do have to say anything, make sure that it is not incriminating. This is not to say be evasive, but be smart in how you answer questions. It could affect the car crash claim procedure.

    Call us today for further advice on 0800 689 0500 (landline) or 0333 500 0993 from a mobile phone.

    Date Published: 10th January 2013

    Author: David Brown

    Category: Car accident claims

    Accident Advice Helpline (or AAH) is a trading style of Slater Gordon Solutions Legal Limited. Slater Gordon Solutions Legal Limited is a company registered in England and Wales with registration number 07931918, VAT 142 8192 16, registered office Dempster Building, Atlantic Way, Brunswick Business Park, Liverpool, L3 4UU and is an approved Alternative Business Structure authorised and regulated by the Solicitors Regulation Authority with licence number 591058 and regulated by the Financial Conduct Authority.

    Disclaimer: This website contains content contributed by third parties, therefore any opinions, comments or other information expressed on this site that do not relate to the business of AAHDL or its associated companies should be understood as neither being held or endorsed by this business.

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