Ann received £6,500
“I had a facial injury at work. I had a large fridge door come and hit me, full face, and broke my nose. After the accident I couldn’t go to work and I see Esther Rantzen doing the advert on TV. I called straight away, as soon as I saw the advert.
“Very professional, very helpful, very sympathetic. It was nice to hear a very genuine person on the other end of the phone. I found their approach very genuine. They kept me in contact all the time, kept me up to date with all the process that was going through. I just found that I felt secure, that they were doing everything that they could for me.
“I received six and a half thousand pounds.”
Date Published: 28th December 2013
Author: Louise Thacker