Restaurant rules for staff
If you work in the hospitality industry there are things you need to learn besides how to wait tables and deal with annoying customers. The restaurant has a duty to all customers to ensure that their surroundings are safe, and a duty to staff to train them properly in health and safety and make sure that they don’t have an accident at work in Greenock. If you work in a restaurant then here are a few things you should always bear in mind, so that you can avoid an accident at work in Greenock and have an easier work day.
If you do have an accident at work in Greenock and are injured, you may be able to claim compensation for your injuries if you can prove that your employer was at fault for your injuries. The best way to make a successful claim is to use an experienced injury lawyer, who can work on your behalf to put together a claim and process it on your behalf.
Accident Advice Helpline works with experienced lawyers who work on a 100% no win no fee basis to get you the compensation you deserve, and the helpline can also offer advice and support throughout your claim, helping you to heal fully from your accident at work in Greenock. Call the helpline on 0800 689 0500 to get advice and to make a start on your claim.
- Be aware of customers. Although you may know the restaurant floor off by heart, so that you are always able to navigate around tables easily with dishes and trays in your hands, remember that customers add another set of obstacles, and their possessions or physical selves can cause you to trip or fall.
- Seat parties as customers arrive. Many restaurants have rules which state that customers should only be seated when their entire party is there, but this leaves many customers standing in the way at the entrance, and cluttering up the restaurant floor. Seat parties as and when each customer arrives.
- Ask before adding extras. If a customer orders a hamburger, ask before adding things like salad, cheese or ketchup. Not only does it stop you from having to take an order back because the customer doesn’t like it, it also prevents you dealing with serious food allergies.
- Give exactly what is ordered. If a customer orders a sugar free drink, don’t be lazy and assume that this is what you are giving them, actually check. It may save the life of someone who is diabetic. This is the same for any food orders.
- Only take what you can carry. Don’t try to show off by carrying more than you can handle, you can cause yourself damage or injure a customer if you drop anything.
Date Published: 16th May 2014
Author: David Brown