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    "If you've been injured through no fault of your own you could be entitled to compensation. If you're unsure if you could claim, I recommend you call Accident Advice Helpline."

    Esther Rantzen

    Train passenger accident claim


    There are many ways you can be injured while travelling by train and if an accident was not your fault you may be able to make a train passenger accident claim. Accidents must be the fault of a third party responsible for your safety and must have happened within three years of beginning legal proceedings in order for a claim to be possible. If you have suffered an accident that fits these criteria, you are likely to be eligible to make a claim.

    Gather witness information

    Witnesses could play a key role in a train passenger accident claim, as they can provide unbiased accounts of what happened to ensure that the truth is told about how the accident occurred. If you rely solely on your word against that of the train company, it may be difficult to prove that your accident was not your fault. Where possible, you should take down names, addresses and contact phone numbers for any witnesses at the scene and ask their permission to contact them at a later date in relation to your accident claim. Medical practitioners who treat you for injuries sustained are also witnesses, as they can testify to the extent of your suffering and the treatment they advised.

    Provide photographic evidence, if possible

    A picture really is worth a thousand words, particularly when it comes to making a train passenger accident claim. With trains quickly moving on to their next destination and regularly being cleaned and maintained, evidence does not last long. If you have suffered an accident on board a train, use your phone to take pictures that show what happened and provide evidence of the circumstances surrounding the accident. You should document your injuries in this manner too – with it being a good idea to take photos each week to show the healing process. Pictures leave no room for argument and can help a train passenger accident claim proceed much more quickly.

    Create a folder to store documentation relating to your train passenger accident claim

    Accident Advice Helpline has helped people claim the compensation they deserved since the firm was established in 2000. Our expert legal team will work with you and offer full support in processing a claim. You have a part to play though. A train accident passenger claim can progress much more smoothly if evidence is provided and kept in an organised manner.

    Trust the experts

    At Accident Advice Helpline our professional personal injury lawyers have years of experience managing claims, so we are well qualified to help you make a train passenger accident claim. We offer free expert advice through our 24hour helpline, so you can benefit from a detailed discussion of the claims process and an expert estimation of what you could win, with no obligation to proceed. All our lawyers work on a 100% no win, no fee* basis.

    Open Claim Calculator

    Call us today at 0800 689 0500 from your home phone to speak with one of our advisors. To contact us using a mobile phone you can dial 0333 500 0993 or text claim365 to 88010 and one of our advisors will call you.

    Date Published: October 2, 2015

    Author: Lee Tadd

    Accident Advice Helpline (or AAH) is a trading style of Slater Gordon Solutions Legal Limited. Slater Gordon Solutions Legal Limited is a company registered in England and Wales with registration number 07931918, VAT 142 8192 16, registered office Dempster Building, Atlantic Way, Brunswick Business Park, Liverpool, L3 4UU and is an approved Alternative Business Structure authorised and regulated by the Solicitors Regulation Authority. Authorised and regulated by the Financial Conduct Authority.

    Disclaimer: This website contains content contributed by third parties, therefore any opinions, comments or other information expressed on this site that do not relate to the business of AAHDL or its associated companies should be understood as neither being held or endorsed by this business.

    No-Win No-Fee: *Subject to insurance costs. Fee payable if case not pursued at client's request.