Hotels are busy places, and a number of staff in varied roles will perform their duties daily to make sure their guests have a pleasant and safe stay. However, while guests should expect safe premises and a nice room, employees also have a right to expect safe surroundings to work in.
To this end, the importance of hotel staff safety cannot be underestimated. There are several ways in which employees can work in complete safety. The first element to consider is that of training. Every employee should know what to do in the event of an emergency, for example. They should also know what is expected of them in order to perform their role to the best of their ability. A lack of training is very often behind an increased risk in potential accidents and injuries.
Providing appropriate equipment that is properly maintained
Many hotel employees will use equipment to help them do their jobs. For example, front desk employees will use computers to check in guests and to access information. Those who are responsible for cleaning rooms should have the right equipment to help them do so. This might include trolleys containing all the things they will need for cleaning, as well as vacuums, for example.
Hotel staff safety comes into play in many different ways. While accidents and injuries are rare, they can affect people in numerous ways if they do occur. The employer has a duty of care to ensure everyone on the premises is safe. This applies both to guests and to those who work there. As such, they must make sure every part of the premises is in excellent condition and maintained in the proper manner.
Providing a safe environment to work in
Potential hazards can crop up anywhere and jeopardise hotel staff safety as a result. For instance, a poor-quality carpet could be frayed, easily allowing someone’s shoe to get caught in it. This in turn could trip that person up and cause them to suffer an injury. If an employee is injured, it could prevent them from working for the foreseeable future.
If you have already been hurt while working in a hotel, you can contact the team at Accident Advice Helpline to see if we can help you with a no win, no fee* compensation claim. All you need to do is call 0800 689 0500 now.
Date Published: February 1, 2016
Author: Allison Whitehead
Category: Accident in a hotel