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    "If you've been injured through no fault of your own you could be entitled to compensation. If you're unsure if you could claim, I recommend you call Accident Advice Helpline."

    Esther Rantzen

    Retail workers – safety tips


    Retail workers could work in a variety of different settings, from high street stores to petrol stations. Sometimes, the risks of working in a retail environment are not always as obvious as, for example, working in a warehouse, and this could means that risks are not so well controlled. Your employer should assess workplace risks and take steps to protect you, but you can also protect yourself by following safety rules, using equipment properly and paying attention to your training.

    Staying safe at work in a retail store

    The following tips will help you to stay safe when working in retail:

    • Ensure you’re trained to deal with violence or verbal abuse from customers and never take risks, especially when working alone.
    • Make sure if you’re working unsocial hours that you are not alone. 
    • Ensure you’re trained in safe lifting techniques; trolleys and mechanical aids should be provided for lifting heavy loads.
    • Step ladders should be provided and properly maintained; make sure you use them according to your training and report any problems you find.
    • You should be comfortable at work – for example if you’re working on a checkout, you should be able to adjust your workstation to avoid stretching and strains.
    • Wear suitable and comfortable footwear, particularly if you’re going to be standing for long periods of time.
    • Clean up spillages and breakages as soon as they occur.
    • Keep floors and passageways clear to prevent slips, trips or falls. 

    Accidents in the workplace

    Accidents can still happen, and if you’re injured in an accident at work in a retail store, it’s important to assess whose fault the accident was. If your employer has been negligent, you may be able to claim for compensation. If this is the case, you’ll need to prove that their negligence directly caused your accident and subsequent injury, and Accident Advice Helpline can help you to gather evidence.

    Claiming for compensation

    Not all personal injury lawyers have as many years’ experience as we do – we’ve been helping people with their claims for compensation since 2000. We’re backed by our patron, Esther Rantzen, so you know you can rely on us to provide you with a professional service.

    It’s free to call our advice line on 0800 689 0500 and we’re here 24/7 to take your call, whether you’re ready to push ahead with your claim or simply have some questions relating to the process, you can call with no obligation to proceed. Call us today and take advantage of our 100% no win, no fee* service.

    Open Claim Calculator

    Date Published: December 22, 2013

    Author: David Brown

    Category: Accident in a shop

    Accident Advice Helpline (or AAH) is a trading style of Slater Gordon Solutions Legal Limited. Slater Gordon Solutions Legal Limited is a company registered in England and Wales with registration number 07931918, VAT 142 8192 16, registered office Dempster Building, Atlantic Way, Brunswick Business Park, Liverpool, L3 4UU and is an approved Alternative Business Structure authorised and regulated by the Solicitors Regulation Authority. Authorised and regulated by the Financial Conduct Authority.

    Disclaimer: This website contains content contributed by third parties, therefore any opinions, comments or other information expressed on this site that do not relate to the business of AAHDL or its associated companies should be understood as neither being held or endorsed by this business.

    No-Win No-Fee: *Subject to insurance costs. Fee payable if case not pursued at client's request.