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    "If you've been injured through no fault of your own you could be entitled to compensation. If you're unsure if you could claim, I recommend you call Accident Advice Helpline."

    Esther Rantzen

    Restaurant accidents: Falls from height


    Are falls from height a serious risk of restaurant accidents?

    In order to create as much seating space as possible for customers, restaurants sometimes have very little, if not inadequate, storage space. Therefore it is important to utilise all available space, which often results in items being stacked high or out of reach, creating the potential for serious restaurant accidents.

    According to statistics published by the HSE, ladders are the greatest cause of falls from height. In this regard, dishes can be a major contributing factor. After being washed, dishes are often stacked high on hard to reach racks located above sinks, in order to dry out for reuse. Sometimes retrieving the dishes requires the use of a stepladder. The risk of a spillage of soapy dishwater from the sink, or from excess water dropping from the dishes, can lead to a serious risk when using a stepladder.

    The HSE has identified a number of specific target areas in the catering and hospitality sector which require improvement. They include:

    • Inadequate access for high level cleaning e.g. extraction systems and general cleaning;
    • Inadequate access for maintenance of e.g. air-conditioning units, high-level fans;
    • Inadequate provision, or unsafe practices for maintenance work, by employee or contractor e.g. window cleaning;
    • Unsafe means of access and egress into cellar and barrel drops/hatches, and lack of safe practices during deliveries to prevent falls down hatches.

    Thankfully, according to the same research conducted by the HSE, the catering and hospitality sector ranks among one of the lowest on the list for falls from heights in the workplace.

    If you’ve been injured as the result of a fall from a height at work in a restaurant, within the last three years, and it wasn’t your fault, then you may be entitled to compensation. Accident Advice Helpline have over a decade of experience in providing compensation.

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    The company operates on a no-win, no-fee* basis. Freephone lines are open 24/7, or alternatively, you can find out online in less than 30 seconds if you may be eligible for compensation. Call us today. Accident Advice Helpline is supported by consumer champion Esther Rantzen.

    Date Published: November 27, 2013

    Author: David Brown

    Accident Advice Helpline (or AAH) is a trading style of Slater Gordon Solutions Legal Limited. Slater Gordon Solutions Legal Limited is a company registered in England and Wales with registration number 07931918, VAT 142 8192 16, registered office Dempster Building, Atlantic Way, Brunswick Business Park, Liverpool, L3 4UU and is an approved Alternative Business Structure authorised and regulated by the Solicitors Regulation Authority. Authorised and regulated by the Financial Conduct Authority.

    Disclaimer: This website contains content contributed by third parties, therefore any opinions, comments or other information expressed on this site that do not relate to the business of AAHDL or its associated companies should be understood as neither being held or endorsed by this business.

    No-Win No-Fee: *Subject to insurance costs. Fee payable if case not pursued at client's request.