Thrillseekers were left stuck up in the air for half an hour after heavy rain obscured a safety sensor, bringing a new virtual reality roller coaster ride at Alton Towers to a halt.
A total of 28 people were on the Galactica ride, which opened in March and is designed to make riders feel as if they are travelling in space, when it stopped.
One visitor, who was on the ride with six children, said the experience was “terrifying”, while an onlooker described seeing the stuck passengers left lying horizontally facing the ground “screaming and crying”.
‘Staff followed standard procedures’
Staff were able to re-start the ride, which reaches heights of 20 metres, after 30 minutes and brought the passengers safely back to the ground. The ride was reopened later in the day.
A statement issued by Alton Towers says the ride stopped automatically when the heavy rain obscured a sensor.
The statement says visitors’ health and safety is the theme park’s top priority, adding that staff followed standard procedures to get people off the ride as swiftly and as safely as possible.
Source: The Telegraph
Date Published: May 5, 2016
Author: Jonathan Brown