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    "If you've been injured through no fault of your own you could be entitled to compensation. If you're unsure if you could claim, I recommend you call Accident Advice Helpline."

    Esther Rantzen

    Museum accident claim


    When you want to make a museum accident claim, Accident Advice Helpline is a great place to get advice on your legal options. Use our simple claims calculator or call our 24-hour helpline for free information on how compensation law works and to obtain advice on your own case. If you are in a position to make a claim, we’ll let you know. If you want to proceed with us, we’ll get the ball rolling.

    Your rights when visiting a museum

    Whether they’re operating publicly or privately, museums have an obligation to consider the health and safety of their visitors and staff. Some accidents, of course, are simply bad luck, but you should expect to be able to walk around without tripping over things, skidding on unmarked wet floors or falling on broken staircases. If your accident is a result of the museum staff’s carelessness or poor maintenance then you could be entitled to compensation.

    The rules of claiming compensation

    You will normally only be able to claim compensation within three years of your accident happening, unless you were a child at that point, in which case you will have longer. It’s always a good idea to get things started sooner rather than later, if you feel up to it, because this makes it easier to obtain evidence like witness statements.

    It will only be possible to claim if there’s a medical record of how your accident affected you. You should see a doctor as soon as possible because of this (and also because, even if you think you’ve got away with minor injuries, there may be deeper problems which a doctor can identify and help with). If other problems develop later that you think are related to the accident, such as stiffness in an affected limb or panic attacks when you think about visiting a similar place, you should also talk to your doctor about these. Even if you already have a museum accident claim underway, it may be possible to add additional elements to it.

    Why claim with Accident Advice Helpline?

    At Accident Advice Helpline we have over ten years’ experience helping accident victims. We not only know the legal process back to front, we also have a good understanding of how being in an accident affects people, so you can rely on us to be sympathetic and helpful. We’re so confident about our ability to handle cases like this that, if your case meets the basic claiming rules outlined above, we’ll take it on on a no win, no fee basis, so you can benefit from our expert legal help without needing to be rich.

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    Compensation payouts are designed to help put you back in control of your life and get you feeling like your old self again. They can also have the benefit of making those responsible for accidents sit up and take notice. Museums generally have insurance policies so you won’t bankrupt them, but you will teach them to be more careful in future.

    Date Published: October 28, 2014

    Author: David Brown

    Accident Advice Helpline (or AAH) is a trading style of Slater Gordon Solutions Legal Limited. Slater Gordon Solutions Legal Limited is a company registered in England and Wales with registration number 07931918, VAT 142 8192 16, registered office Dempster Building, Atlantic Way, Brunswick Business Park, Liverpool, L3 4UU and is an approved Alternative Business Structure authorised and regulated by the Solicitors Regulation Authority. Authorised and regulated by the Financial Conduct Authority.

    Disclaimer: This website contains content contributed by third parties, therefore any opinions, comments or other information expressed on this site that do not relate to the business of AAHDL or its associated companies should be understood as neither being held or endorsed by this business.

    No-Win No-Fee: *Subject to insurance costs. Fee payable if case not pursued at client's request.