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    "If you've been injured through no fault of your own you could be entitled to compensation. If you're unsure if you could claim, I recommend you call Accident Advice Helpline."

    Esther Rantzen

    Faulty product compensation

    Faulty product compensation

    There are many different types of personal injury claim, covering a wide variety of sectors. Some of the most common injuries originate in the home. If you are hurt as the result of a defective product, you may be able to make a claim for faulty product compensation. It is possible that you will be able to make your own claim for compensation, but deciding exactly which products can be considered can sometimes be tricky. To assist you, we have put together the following list of the most common items, though you can always call us at Accident Advice Helpline for more detailed advice.

    Faulty furniture

    Some of the most frequent causes of injury within the home, and indeed the office, occur as a result of faulty furniture, usually chairs, which have a tendency to cause damage to the back if they collapse due to a structural fault. In addition to causing short-term injury, this can lead to ongoing and more debilitating conditions that may require longer-term medical treatment. If you have sustained such an injury, making a claim could be the best way to go in terms of obtaining faulty product compensation.

    Electrical goods

    As anyone who has experienced even a mild electric shock will tell you, faulty electrical goods are a serious business and preventing a defective product from being sold to the public is a prime health and safety issue. Fortunately, all manufacturers have their own checking system to ensure that faulty products are identified and disposed of before they leave the factory. However, every once in a while a faulty item can still make it onto the shelves, and if you have been unfortunate enough to suffer as a result, any claim you make is extremely likely to be successful. In addition to causing shocks, faulty electrical equipment can potentially lead to fires.


    As with furniture, vehicles have become so commonplace that they are often not even thought of as being products. However, they are just as open to faulty product claims as a hedge trimmer, for example. Vehicle faults can vary from minor issues such as faulty windscreen wipers to more serious defects such as brake failure. If you have suffered an injury as a result of a defective vehicle, you are entitled to make a faulty product claim.

    DIY equipment

    Carrying out home DIY improvements can be an extremely fun way of spending your time, while also saving a little money, but almost all DIY equipment is capable of causing injury if it is faulty. From soldering irons and drills to electric saws, the list is almost endless; all are capable of causing burns, lacerations and even serious injuries. As long as you can show that you have complied with the instructions provided with the product, any injuries caused are likely be considered the responsibility of the manufacturer.

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    Contaminated food

    Perhaps the least well-known group of items that is eligible for a claim for faulty product compensation is food. This is simply because many of us do not consider it to be a product. Rest assured that in legal terms it is, which means that any damage you suffer from eating a product — for example, food poisoning — could well mean that you are entitled to make a claim for compensation. Remember, all you have to do is contact Accident Advice Helpline today and one of our experts will advise you on how best to proceed.

    Date Published: October 8, 2013

    Author: David Brown

    Category: Faulty product claims

    Accident Advice Helpline (or AAH) is a trading style of Slater Gordon Solutions Legal Limited. Slater Gordon Solutions Legal Limited is a company registered in England and Wales with registration number 07931918, VAT 142 8192 16, registered office Dempster Building, Atlantic Way, Brunswick Business Park, Liverpool, L3 4UU and is an approved Alternative Business Structure authorised and regulated by the Solicitors Regulation Authority. Authorised and regulated by the Financial Conduct Authority.

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