If you have been injured while shopping in a department store, then you could be eligible to claim compensation. However, before your claim can be successful you will need not only to prove that you were injured in the store but also that the store owners were negligent in causing your injury.
This department store injury advice will help you construct the best possible case to support your claim. By following this advice you increase the chances of making a successful claim and receiving the compensation you are entitled to for any medical issues and emotional stress caused by the injury.
If you are injured you should seek medical help as soon as possible. If the injury is serious ask the store to call an ambulance, or for less serious problems ask if the store has a trained first aider who can help you.
Make a follow-up appointment with your own doctor. Even if you have received treatment at the scene, it can be a good idea to see your personal doctor as soon as possible after the accident. Your own doctor can give you an unbiased professional opinion of your injury and also tell you if any on-going treatment is needed, the cost of which could be included in your compensation claim.
On some occasions as part of department store injury advice, you might be told not to talk to the store representatives, but in the beginning, it can be useful. After the injury has occurred ask to speak to the store manager, to make sure the details of the incident are recorded properly and ask for a copy of the store accident report. You should also try to get details of any witnesses, whether they are other shoppers or staff members.
Keep records and documentation to help you. A paper trail can help you create a solid case for compensation, so ensure you keep detailed notes of medical appointments and other meetings, and ask for supporting documents such as medical records or wage slips showing lost earnings due to injury. If you can, take photographs at the time of the accident showing the issue that caused you injury. Even images taken on a mobile phone will help your case.
How to get professional department store injury advice
If you think you have a case for compensation, then the next stage is to get professional department store injury advice. By calling Accident Advice Helpline, you can access advice from trained professionals working with a company that has more than 10 years’ experience in personal injury.
You can call us on: 0800 689 0500 or on: 0333 500 0993 from your mobile phone. We can offer quick, accurate department store injury advice to put you in the best position to decide whether or not to pursue a claim, but there is no obligation to continue with the claims process.
If you do decide to go ahead, our experts will work through the process with you offering you support and advice.