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    "If you've been injured through no fault of your own you could be entitled to compensation. If you're unsure if you could claim, I recommend you call Accident Advice Helpline."

    Esther Rantzen

    Compensation for tripping in a shop


    We all have our own favourite shops, and an afternoon of retail therapy is a great way to cheer yourself up, whether you’re shopping for clothes, electrical items or household goods. The last thing you’re thinking about on your shopping trip is being involved in an accident, but tripping in a shop is actually fairly common.

    Whilst most people escape serious injury, if you have been injured after tripping in a shop you might find you’re able to claim personal injury compensation.

    You don’t want just any old personal injury lawyer handling your claim, but with 15 years’ experience and an endorsement from our patron, TV personality Dame Esther Rantzen, you can trust Accident Advice Helpline to get you the compensation you deserve.

    How did your trip occur?

    Whilst you probably won’t be able to claim compensation if it was your 5-inch heels that led to your accident, there are a number of hazards which could cause a slip, trip or fall, such as:

    • Cracked or broken floor tiles or loose carpet
    • Damaged or broken stairs, which could lead to a trip
    • Stock, boxes or other items left in hallways or stairwells

    The shop owner or manager is responsible for ensuring that customers are safe when visiting their shop, which includes removing hazards such as boxes of stock, clothes hangers etc.

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    Flooring that is damaged should be replaced and members of the public shouldn’t be allowed to access areas reserved for staff, for example a toilet at the bottom of a steep flight of stairs. If you’re a member of the public who has been injured after a trip in a shop, you might have suffered from serious injuries including:

    • Cuts and bruises
    • Broken bones
    • Knocking out your teeth
    • Facial injuries
    • Head injuries
    • Strains and sprains

    Serious injuries could mean not only no more shopping trips for a while but also time off work whilst you make a full recovery. If your finances have been affected by loss of earnings, that’s the last thing you need whilst you’re trying to focus on getting better.

    We can help ease some of that stress when you make a claim for personal injury compensation and you could receive a settlement to help you financially.

    Get the compensation you deserve

    If a shop manager’s negligence has caused your trip and subsequent injury, we can help you.

    Just call Accident Advice Helpline on: 0800 689 0500 and speak to one of our personal injury advisers for confidential, no-obligation advice.

    Because our lawyers work on a 100% no win, no fee basis there are no legal fees to worry about unless your claim is successful.

    Date Published: August 9, 2015

    Author: Rob Steen

    Accident Advice Helpline (or AAH) is a trading style of Slater Gordon Solutions Legal Limited. Slater Gordon Solutions Legal Limited is a company registered in England and Wales with registration number 07931918, VAT 142 8192 16, registered office Dempster Building, Atlantic Way, Brunswick Business Park, Liverpool, L3 4UU and is an approved Alternative Business Structure authorised and regulated by the Solicitors Regulation Authority. Authorised and regulated by the Financial Conduct Authority.

    Disclaimer: This website contains content contributed by third parties, therefore any opinions, comments or other information expressed on this site that do not relate to the business of AAHDL or its associated companies should be understood as neither being held or endorsed by this business.

    No-Win No-Fee: *Subject to insurance costs. Fee payable if case not pursued at client's request.