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    "If you've been injured through no fault of your own you could be entitled to compensation. If you're unsure if you could claim, I recommend you call Accident Advice Helpline."

    Esther Rantzen

    Compensation for slipping in a shop


    With thousands of people heading to the UK’s shops every day, accidents are bound to happen at some point or another and slipping in a shop is the most common cause of injury whilst shopping. You might think that slipping couldn’t lead to a serious injury, but it depends on how you fall and land, and you could be left suffering from life-changing injuries.

    Shops have a legal obligation to ensure that their premises are safe and they should take steps to make sure customers are safe from harm. Failing to meet these obligations could mean they are liable to pay you personal injury compensation if you’re injured after slipping in a shop. Accident Advice Helpline has the expertise and knowledge to help you claim and we’re endorsed by our patron, UK consumer champion and TV personality Dame Esther Rantzen.

    Proving negligence occurred

    If you decide to make a claim against the supermarket for your injuries – whether you slipped on a wet floor that was being mopped or slipped after something had been spilled – then you’ll need to prove that negligence occurred which directly led to your accident and subsequent injuries.

    But you won’t need to do this alone and that’s why we’re here. We’ll tell you whether you have a viable claim and gather evidence to support your claim. You should report your accident to the shop manager, as it’s likely they’ll have to fill out an accident report.

    If anyone has witnessed your accident, you might want to take their contact details, as this could come in useful when it comes to the time to make a compensation claim. To find out right now how much compensation you could receive, why not take the 30-second test on our website?

    Open Claim Calculator

    Common injuries

    Injuries sustained after a slip in a shop could be minor or serious, and could include:

    • Strains, sprains, torn ligaments or muscles
    • Back injuries
    • Head injuries including brain injuries or a fractured skull
    • Broken bones
    • Crush injuries – for example, if you slip and something heavy falls on you

    However you’ve been injured, you’re entitled to compensation if negligence has occurred, so call Accident Advice Helpline on 0800 689 0500 within three years of your accident.

    There’s no need to let expensive legal fees put you off claiming as our personal injury lawyers work on a 100% no win, no fee* basis, making claiming affordable for everyone.

    Date Published: August 9, 2015

    Author: Rob Steen

    Category: Accident in a shop

    Accident Advice Helpline (or AAH) is a trading style of Slater Gordon Solutions Legal Limited. Slater Gordon Solutions Legal Limited is a company registered in England and Wales with registration number 07931918, VAT 142 8192 16, registered office Dempster Building, Atlantic Way, Brunswick Business Park, Liverpool, L3 4UU and is an approved Alternative Business Structure authorised and regulated by the Solicitors Regulation Authority. Authorised and regulated by the Financial Conduct Authority.

    Disclaimer: This website contains content contributed by third parties, therefore any opinions, comments or other information expressed on this site that do not relate to the business of AAHDL or its associated companies should be understood as neither being held or endorsed by this business.

    No-Win No-Fee: *Subject to insurance costs. Fee payable if case not pursued at client's request.