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    "If you've been injured through no fault of your own you could be entitled to compensation. If you're unsure if you could claim, I recommend you call Accident Advice Helpline."

    Esther Rantzen

    Compensation for injured shop workers


    Shop workers perform many different duties during the course of their day. For example they might operate the till, taking orders and goods from customers and ensuring they are paid for before they leave the shop. They might be responsible for stacking shelves or receiving goods into the warehouse area before they are taken out to be put on the shelves. In many cases workers will be employed to handle all these duties depending on what is required of them.

    While accidents do occasionally happen at work, injured shop workers don’t often crop up in the accident statistics. The vast majority of those in responsible positions, either as owners or operators of a business, follow their duties to ensure their workers are able to carry out their duties in a safe manner at all times.

    How could someone working in this role be injured?

    There are a myriad of potential situations that may arise here. For example someone might be hurt while stocking shelves if they are required to climb a ladder that is not fit for purpose. They may not have received proper training on how to use a ladder either. In another case they may be required to lift heavy boxes all the time and haven’t received training on how to minimise injuries in this situation either.

    In other cases they might slip or trip on an obstruction or spillage on the shop floor. This could happen to a customer too if the proper measures have not been taken to ensure the floor is safe to work on.

    Does this bring back a memory of an injury you suffered?

    While many people do contact companies such as Accident Advice Helpline as soon as they suffer an injury of this kind, some injured shop workers may not make the call until much later on. They do have three years within which to call us though, to seek no-obligation advice about their situation and about what happened.

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    If you have been in this position and you suffered an unpleasant or painful injury because of it, you are free to call our 24/7 enquiry line – always provided free of charge – to find out more. The number is 0800 689 0500 and you can learn whether you have the chance to make a no win, no fee** compensation claim when you do get in touch with us.

    Date Published: August 13, 2015

    Author: Allison Whitehead

    Category: Accident in a shop

    Accident Advice Helpline (or AAH) is a trading style of Slater Gordon Solutions Legal Limited. Slater Gordon Solutions Legal Limited is a company registered in England and Wales with registration number 07931918, VAT 142 8192 16, registered office Dempster Building, Atlantic Way, Brunswick Business Park, Liverpool, L3 4UU and is an approved Alternative Business Structure authorised and regulated by the Solicitors Regulation Authority. Authorised and regulated by the Financial Conduct Authority.

    Disclaimer: This website contains content contributed by third parties, therefore any opinions, comments or other information expressed on this site that do not relate to the business of AAHDL or its associated companies should be understood as neither being held or endorsed by this business.

    No-Win No-Fee: *Subject to insurance costs. Fee payable if case not pursued at client's request.