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    "If you've been injured through no fault of your own you could be entitled to compensation. If you're unsure if you could claim, I recommend you call Accident Advice Helpline."

    Esther Rantzen

    How to claim shopping injury compensation

    Shopping can be a necessity to get food and groceries or it can be something you do for leisure. A shopping trip to an out of town shopping arcade or to a city centre where there is a large variety of shops might be something you do for fun or to search for gifts or presents for people at certain times of the year. Most of us won’t expect to get injured while shopping but Accident Advice Helpline has come across some cases where accidents have happened and shopping injury compensation has been paid out.

    Standards in shops and shopping centres

    In shops you expect that the shop owner and manager will have organised everything so that it looks good and is easily accessible. Walkways should be easy to use and there shouldn’t be things on the floor that people can trip over. When you are in a shopping arcade you also expect the whole area to be clean and safe and that there won’t be things that can cause accidents. Sometimes, however, there are things that could lead to people being able to claim shopping injury compensation after being hurt while out shopping.

    Whose responsibility is it?

    Shop and arcade managers should be aware of the sorts of hazards that can occur on their premises and they should have regular inspections to ensure that everything is running smoothly and there are no risks to visiting customers or staff who work there. The premises needs to be kept clean and tidy and flooring and fixtures should be secured and well looked after. The layout of the shop may also be a concern as clothing racks or displays could easily trip people up if they are put in the wrong place or if they have protruding parts that might not be seen by customers. As well as looking out for customers, the manager needs to consider the health and safety of their staff and should have regulations and training in place to make sure they know how to move things properly and not hurt themselves or put other people at risk.

    If you are injured while shopping and are considering claiming shopping injury compensation Accident Advice Helpline can help you. We have a caring team of injury and accident experts who can provide you with friendly advice. Call us today on our helpline – 0800 689 0500 – to get more information and discuss what we can do for you.

    Date Published: November 30, 2015

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    Author: Sarah Douglas

    Category: Accident in a shopping centre

    Accident Advice Helpline (or AAH) is a trading style of Slater Gordon Solutions Legal Limited. Slater Gordon Solutions Legal Limited is a company registered in England and Wales with registration number 07931918, VAT 142 8192 16, registered office Dempster Building, Atlantic Way, Brunswick Business Park, Liverpool, L3 4UU and is an approved Alternative Business Structure authorised and regulated by the Solicitors Regulation Authority. Authorised and regulated by the Financial Conduct Authority.

    Disclaimer: This website contains content contributed by third parties, therefore any opinions, comments or other information expressed on this site that do not relate to the business of AAHDL or its associated companies should be understood as neither being held or endorsed by this business.

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