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    "If you've been injured through no fault of your own you could be entitled to compensation. If you're unsure if you could claim, I recommend you call Accident Advice Helpline."

    Esther Rantzen

    Where can I get free advice for my accident claim?


    Where can I get free advice for my accident claim?

    In the UK, legal proceedings can be costly so individuals may feel that even if they have suffered an injury or a loss as the result of an accident that was not their fault, it will be too costly to bring a claim.  The process can be daunting especially if you have never filed a claim before or been to court. However, this should not deter individuals from claiming as there are places that you can go to get free advice on your potential claim.

    Citizens Advice Bureau

    The Citizens Advice Bureau provides information to individuals free of charge on a range of issues. You can either make an appointment to visit your local Citizens Advice Bureau if you want to talk face-to-face with an adviser, or you can visit their website where you will find lots of information on various topics. The Citizens Advice Bureau can take you through the process of making a complaint and discuss the ways in which you can try to get compensation for your injury or losses. The Citizens Advice Bureau will not be able to help with the actual claim, but they will be able to tell you what your options are, for example using a claims assessor, using a solicitor and other information such as whether you are likely to be eligible for Legal Aid. They are a very useful first step for finding out the basic information and deciding where to go next.

    Beware bogus callers

    Recently, there have been a number of individuals who received calls from people claiming to be from the Citizens Advice Bureau offering help with personal injury claims. The Citizens Advice Bureau may arrange to contact an individual by telephone or text if they have previously spoken to that individual, but under no circumstances do they ‘cold call’. Anyone who does this is almost certainly a scammer and you should not give these individuals any details of your claim.

    Trades unions

    If the accident happened at work, or even if it happened outside work, and you are a member of a trade union, your trade union may be able to offer help and advice free of charge. A trade union may even be able to offer free legal representation. Some larger companies also provide free services for their employees that can offer a range of advice on legal matters. If you are not making a claim against your employer, you may find the service they offer useful. The Health and Safety Executive can also be a useful resource for establishing your legal rights at work.

    Accident Advice Helpline

    Accident Advice Helpline offer free advice on personal injury claims, will discuss a potential claim, give you advice on whether your claim is likely to succeed and how much compensation you would be likely to receive. Using a reputable no win no fee company can make the prospect of taking a claim to court less daunting.

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    To discuss a potential claim with a member of Accident Advice Helpline’s expert team dial 0800 689 0500 now.

    Date Published: October 10, 2013

    Author: David Brown

    Accident Advice Helpline (or AAH) is a trading style of Slater Gordon Solutions Legal Limited. Slater Gordon Solutions Legal Limited is a company registered in England and Wales with registration number 07931918, VAT 142 8192 16, registered office Dempster Building, Atlantic Way, Brunswick Business Park, Liverpool, L3 4UU and is an approved Alternative Business Structure authorised and regulated by the Solicitors Regulation Authority. Authorised and regulated by the Financial Conduct Authority.

    Disclaimer: This website contains content contributed by third parties, therefore any opinions, comments or other information expressed on this site that do not relate to the business of AAHDL or its associated companies should be understood as neither being held or endorsed by this business.

    No-Win No-Fee: *Subject to insurance costs. Fee payable if case not pursued at client's request.