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    "If you've been injured through no fault of your own you could be entitled to compensation. If you're unsure if you could claim, I recommend you call Accident Advice Helpline."

    Esther Rantzen

    Potential accident claims for call centre workers


    Although a call centre may not seem like the most hazardous workplace, it is possible for call centre workers to be involved in accidents at work and suffer from work-related illnesses. More than one million people in the UK work in call centres; if you’re a call centre worker and you’ve been injured at work and it wasn’t your fault, Accident Advice Helpline could help you to pursue a successful work accident claim.

    Potential claims for call centre workers

    Even the safest seeming workplace can harbour a threat of work-related injuries; here are some potential claims for call centre workers:

    • Slips, trips and falls: trailing wires, slippery floors and spillages and poorly-maintained flooring may all carry a risk of slips and trips at work
    • Stress: stress is a common work-related illness, which may arise as a result of long hours and anxiety related to hitting targets
    • Back pain: sitting at a desk for long periods of time can increase the risk of back pain, especially if appropriate equipment is not provided or employees are unable to take scheduled breaks
    • Repetitive strain injury: carrying out repetitive actions all day, every day can take its toll on your muscles, joints and connective tissue; common examples in call centre workers include carpal tunnel syndrome

    Call centre managers, like all UK employers, should take the necessary steps to reduce the risk of accidents in the workplace; if you feel that you have developed an illness as a result of your working environment or the demands of your job or you have been involved in an accident, which resulted from your employer’s negligence, you may wish to claim compensation.

    How can I make a work injury claim?

    If you think you may have a case for work injury compensation following an accident at a call centre, call Accident Advice Helpline for expert advice. We have many years of experience in handling no win, no fee* claims for call centre workers and we take care of all the hard work, so you don’t need to worry about handling additional stress following your accident. To find out more and see how much compensation you could claim, simply visit the website and take the 30-second eligibility test on the homepage or call 0800 689 0500 from a UK landline or 0333 500 0993 from a mobile.

    Date Published: December 9, 2015

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    Author: David Brown

    Accident Advice Helpline (or AAH) is a trading style of Slater Gordon Solutions Legal Limited. Slater Gordon Solutions Legal Limited is a company registered in England and Wales with registration number 07931918, VAT 142 8192 16, registered office Dempster Building, Atlantic Way, Brunswick Business Park, Liverpool, L3 4UU and is an approved Alternative Business Structure authorised and regulated by the Solicitors Regulation Authority. Authorised and regulated by the Financial Conduct Authority.

    Disclaimer: This website contains content contributed by third parties, therefore any opinions, comments or other information expressed on this site that do not relate to the business of AAHDL or its associated companies should be understood as neither being held or endorsed by this business.

    No-Win No-Fee: *Subject to insurance costs. Fee payable if case not pursued at client's request.