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    "If you've been injured through no fault of your own you could be entitled to compensation. If you're unsure if you could claim, I recommend you call Accident Advice Helpline."

    Esther Rantzen

    Are London Underground platforms too crowded?

    Busy at the best of times, London Underground platforms face serious over-crowding during peak periods. This can not only make life very difficult for commuters, but downright dangerous.

    Careless commuters

    Often in a rush to get to their train in time to get to work or home after a long day at work, commuters tend to be totally unaware of others at peak times. Shoving and pushing, they invariably increase the already constantly present risk of slips, trips and falls.

    Stairs and escalators

    Travellers are at particular risk of sustaining slip, trip or fall injuries when using stairs or escalators. With huge crowds surging forwards and little chance getting hold of a handrail, injuries by falling down escalators or stairs are just waiting to happen.

    Trip hazards

    Dense crowds can also make it impossible to see potential trip hazards before it is too late. Depending on where a commuter trips, trip injuries can be severe and include anything from broken limbs to head, neck or back injuries.

    Slip hazards

    In a similar way, being pushed forward by a crowd also makes it virtually impossible to avoid slip injuries. Slipping and tripping injuries can be made worse if falling down stairs is the result of a slip or trip, or if crowds anxious to ‘make a train’ trample all over the person on the floor.

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    Transport for London

    TfL, or Transport for London, has a responsibility to protect the health and safety of London Underground users. As such, they are responsible for ensuring slip, fall and trip hazards are identified and removed or at least clearly marked. Ensuring passengers are not put at risk by platforms becoming too overcrowded should in theory be part of this responsibility.


    Naturally, commuters also have a duty to consider not only their own safety, but that of others. Reporting possible hazards and showing a little concern for fellow commuters go a long way towards preventing London Underground accidents even during peak periods.

    Breach of duty

    If Transport for London or other commuters breach their duty of care and you sustain a fall, trip or slip injury as a result, you may qualify for personal injury compensation. Calling our Freephone helpline, on 0800 689 0500, Accident Advice Helpline, will help to establish your eligibility to claim and give you the chance to take advantage from enlisting one of our specialist injury solicitors.

    Date Published: April 27, 2015

    Author: Accident Advice

    Accident Advice Helpline (or AAH) is a trading style of Slater Gordon Solutions Legal Limited. Slater Gordon Solutions Legal Limited is a company registered in England and Wales with registration number 07931918, VAT 142 8192 16, registered office Dempster Building, Atlantic Way, Brunswick Business Park, Liverpool, L3 4UU and is an approved Alternative Business Structure authorised and regulated by the Solicitors Regulation Authority. Authorised and regulated by the Financial Conduct Authority.

    Disclaimer: This website contains content contributed by third parties, therefore any opinions, comments or other information expressed on this site that do not relate to the business of AAHDL or its associated companies should be understood as neither being held or endorsed by this business.

    No-Win No-Fee: *Subject to insurance costs. Fee payable if case not pursued at client's request.