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    "If you've been injured through no fault of your own you could be entitled to compensation. If you're unsure if you could claim, I recommend you call Accident Advice Helpline."

    Esther Rantzen

    Five most common retail accidents

    Going shopping rarely strikes anyone as a potentially dangerous activity. Shop accidents are, however, surprisingly common. The most common retail accidents leading to shoppers or shop employees sustaining personal injuries are centred on incidents involving slips, trips and falls.

    • Spills
      njuries by slipping on spills are fairly common. Shop owners are required to clear up spills as quickly as possible in order to prevent staff members or customers from slipping and falling. Some spills by customers are, however, not necessarily reported or detected immediately and may remain in place to present people with the risk of injury by slipping for some time before being cleared.
    • Clean-up operations
      Areas being cleaned and mopped should be clearly marked by signs or safety cones while the cleaning process is in progress and until the area has dried sufficiently to prevent slip injuries. Unfortunately, this is not always the case.
    • Falling objects
      Poorly stacked shelves or display units have been known to result in customers being injured by falling objects.
    • Trip hazards
      Defective flooring; packaging materials and other objects left in aisles by employees or customers present shoppers with a serious risk of injuries by tripping and falling.
    • Weather conditions
      Bad weather (rain, snow and ice) can result in shop floors becoming wet and slippery. Unsuitable surfaces; lack of proper cleaning systems or inadequate employment of warning cones or signs are common causes of slip injuries.
    • Other common dangers
      Car park accidents involving injuries by trips over loose debris or into potholes or incidents involving cars are sadly also fairly common.
    • Shop owners
      Owners and/or managers of shops have a duty of care towards both employees and customers. This means they have the legal duty to prevent accidents in the shop and surrounding areas (car parks, pathways leading into the shop, etc.). Should they breach this duty in any way and you suffer a slip, trip or fall injury as a result, you could be entitled to claim for personal injury compensation.

    Where to go for help

    Injury claims necessitate the assistance of an experienced injury solicitor. Accident Advice Helpline has a team of in-house lawyers backed by years of experience in the personal injury claim sector. Call our freephone number on 0800 689 0500 to get advice and the help of our highly skilled lawyers specialising in cases just like yours. Calls to this number are kept strictly confidential and are obligation free.

    Accident Advice Helpline (or AAH) is a trading name of Slater and Gordon UK Limited, a company registered in England & Wales with registration number 07931918, VAT 125 446 327, registered office 50/52 Chancery Lane, London WC2A 1HL and is an approved Alternative Business Structure authorised and regulated by the Solicitors Regulation Authority and authorised and regulated by the Financial Conduct Authority for insurance mediation activity.

    Disclaimer: This website contains content contributed by third parties, therefore any opinions, comments or other information expressed on this site that do not relate to the business of AAHDL or its associated companies should be understood as neither being held or endorsed by this business.

    No-Win No-Fee: *Subject to insurance costs. Fee payable if case not pursued at client's request.