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    "If you've been injured through no fault of your own you could be entitled to compensation. If you're unsure if you could claim, I recommend you call Accident Advice Helpline."

    Esther Rantzen

    How to claim if you have fallen at a museum

    It’s easy to see why museums have such appeal to so many people. From the awe-inspiring Natural History Museum and fascinating Science Museum in London to quaint local galleries and, of course, the weird and wonderful worlds of the various Ripley’s littered around the United Kingdom, there’s a museum for everyone.

    Whether it’s a school trip, a family day out, a date with a difference or simply a thirst for knowledge, museums welcome hordes of visitors through their doors each and every day.

    Such crowds inevitably bring a number of safety concerns. Nobody wants the trip to be remembered as a time you have fallen at a museum so it’s important to take basic safety precautions.

    I have fallen at a museum – can I make a personal injury claim?

    The success, or otherwise, of your injury claim depends on the nature of your museum accident. If you have fallen at a museum, it’s reasonable to assume you have suffered some kind of trip or slip.

    In order to make a successful injury compensation claim, the accident that caused the injury must be demonstrably the fault of someone else, or the result of negligence.

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    For example, if you trip and fall because you didn’t tie your shoelaces, then it’s unlikely you will have a case for injury compensation. However, if you have fallen at a museum because of a raised bit of floor that isn’t signposted, then that’s a different story.

    Museum owners have a duty of care and responsibility to safeguard the health and physical well-being of their visitors. This manifests itself in two main ways:

    1. Eliminating and/or minimising all potential risks to visitors’ health.
    2. Dealing with further hazards as they come up during the day in a timely and efficient manner.

    In practical terms, this means things like ensuring all stairs have sturdy banisters running down the sides, all areas with low ceilings have signs and all exits are clearly marked.

    A classic example of a new health hazard appearing during the day is a liquid spill. The affected area should be clearly marked with a warning sign and, if necessary, cordoned off until it is dealt with.

    Making a claim

    If you have fallen at a museum because of negligence, call Accident Advice Helpline for no-obligation advice on your personal injury claim. Our helpline is open 24/7, so call our expert, experienced advisors on 0800 689 0500 or 0333 500 0993 from your mobile today. You can also take our 30-second online test.

    Date Published: February 20, 2017

    Author: Accident Advice


    Accident Advice Helpline (or AAH) is a trading style of Slater Gordon Solutions Legal Limited. Slater Gordon Solutions Legal Limited is a company registered in England and Wales with registration number 07931918, VAT 142 8192 16, registered office Dempster Building, Atlantic Way, Brunswick Business Park, Liverpool, L3 4UU and is an approved Alternative Business Structure authorised and regulated by the Solicitors Regulation Authority. Authorised and regulated by the Financial Conduct Authority.

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    No-Win No-Fee: *Subject to insurance costs. Fee payable if case not pursued at client's request.