When it comes to accidents on holiday, there are any number of threats and potential causes of injuries abroad that face holidaymakers every year.
Whilst it is obviously important that rules, regulations and guidances are in place to prevent holiday accidents, and companies like Accident Advice Helpline provide a safety net in terms of helping those looking to claim for travel accident compensation, overcompensating because of a fear of injuries abroad can spoil a holiday.
In many cases, it’s the officious cautiousness of staff at the holiday destination that frustrates. This is undoubtedly the case in this scarcely believable story.
What happened regarding the cot bed?
A family from Cumbria had booked a holiday in a popular UK resort. With their booking they made a request that a cot bed be provided for their toddler son.
Upon arrival, they discovered the cot bed had not been made and enquired as to why.
What they were told?
Staff informed the family that the cot bed had not, and indeed could not, be made up by the workforce because of ‘health and safety’ reasons.
When pressed further by the family, they were unable to provide any additional details.
Were the staff right?
The Health and Safety Executive (HSE), who included the above story as part of a ‘crackpot cases’ list published in early 2013 aimed at busting numerous health and safety myths, said the decision had no basis in law.
Instead, the decision had been made as part of a policy for that particular hotel. The HSE panel ruled that:
‘There is no health and safety regulation which prevents any hotel from providing cot linen or from making up the cot. The holiday park have taken their decision not to do this for other reasons. They should also ensure their staff stop using health and safety as a convenient excuse to give to customers.’
This is something the HSE has to deal with quite a lot, hence the release of the ‘crackpot cases’ list. Often, individual decisions are hidden behind the ‘health and safety’ veil.
All this tends to do is detract from the genuinely serious issue of safety on holiday.
Accident Advice Helpline will be there every step of the way with your claim for holiday accident compensation. With over 13 years’ experience dealing with personal injury claims, they are a law firm which knows exactly what it takes for a successful holiday injury claim. To discuss your claim with a member of their expert team dial 0800 689 0500 now.
Date Published: December 11, 2013
Author: David Brown