Not all cases that are undertaken by Accident Advice Helpline involve incidents that occurred in the UK, so occasionally we hear a question like ‘I had an accident while I was an au pair abroad, can I claim?’ The good news is that there may be a good chance that you can make a claim for such an accident. Our team will need to take all the details of your case and will then be able to determine if it can be followed up. Pursuing a personal injury claim when the injury took place abroad is not straightforward, but it can be done.
What you need to remember is that there are different issues regarding an au pair who is working in another country. Your employers should remember that there may be a language barrier that could mean that some instructions are not as easy to follow as they should be. They have a responsibility to make sure that you understand everything and that you are as safe as possible while you are in their care. As your employers, they have a duty of care towards you and are responsible for your safety.
What do you need to know?
When you call and speak to a member of our team you will need to give all the details of your injury. You will need to explain to them the type of medical treatment that you have had and it may be that we need to get information from the doctor that you saw while you were abroad. From that point on your claim will be in the hands of our personal injury solicitors. While your claim is ongoing we will keep you updated on its progress throughout.
Why do I need compensation?
When you are unable to work it can mean that you are left out of pocket because you still need to pay your household bills and other expenses when there has been a drop in income. Financial compensation is designed to cover you for this. If the cause of the original accident was not your fault, someone else should have been responsible for ensuring that it did not happen at all. We will work hard to make sure that your claim is handled as quickly as possible so that any time you spend without an income is minimised.
You might have had to pay out for other expenses following your au pair accident abroad, such as trips to the hospital, physiotherapy and counselling. If you also had your treatment abroad, it is not inconceivable that you had to pay for every aspect of your healthcare, because not all countries offer free healthcare. You need to be sure that you give Accident Advice Helpline the details of everything that you had to pay for so that we can ask for this to be taken into consideration when your compensation claim is settled.
It will only take you a few minutes to find out just how we can help you, and we do not even charge for the call as our 24-hour helpline is free – you really do have nothing to lose!