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    "If you've been injured through no fault of your own you could be entitled to compensation. If you're unsure if you could claim, I recommend you call Accident Advice Helpline."

    Esther Rantzen

    Accident and claim procedures

    Accident and claim procedures

    Top Tips for handling your accident and claim

    If you are involved in a car accident, you should observe certain golden rules.

    Stop at the scene and check whether everyone involved is okay.

    Keep quiet: never admit liability at the scene.

    If there are witnesses and they agree to be witnesses, take their contact details but do not discuss the incident with them.

    Call the police immediately if anyone is injured. Any accident in which a person is injured must be reported to the police by law within 24 hours.

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    Be able to produce your driving licence and insurance documents. Ideally you should have these with you any time you drive, but if you can’t produce them at the time, you have seven days to take them to the nearest police station.

    If anyone is injured, you should also call an ambulance.

    Remember to take the details of the other drivers.

    Tell your insurance company as soon as practicable, even if you don’t think you will be making a claim.

    You should try and pull off the road if the accident is not a major one and in any case you should place your warning triangle where oncoming traffic can see it.

    Your accident and claim

    To support your accident and claim case, you should also make notes at the scene. Details that matter include,

    Weather conditions


    Distance from the vehicles in front and behind

    Road layout, junctions etc.

    The actions of all parties involved, including yourself

    The sequence of events relevant to the accident and claim, as you remember them.


    If you have fully comprehensive insurance, you will be able to claim for the damage to your own vehicle as well as having the cost of the damage to third party vehicles covered. If your policy is third party, fire and theft, the insurance company will only cover the damage to third party vehicles.

    If you have been involved in a road traffic accident, and you were injured and it was not your fault, contact Accident Advice Helpline today and find out if you have a valid claim for compensation.

    Date Published: March 19, 2013

    Author: David Brown

    Accident Advice Helpline (or AAH) is a trading style of Slater Gordon Solutions Legal Limited. Slater Gordon Solutions Legal Limited is a company registered in England and Wales with registration number 07931918, VAT 142 8192 16, registered office Dempster Building, Atlantic Way, Brunswick Business Park, Liverpool, L3 4UU and is an approved Alternative Business Structure authorised and regulated by the Solicitors Regulation Authority. Authorised and regulated by the Financial Conduct Authority.

    Disclaimer: This website contains content contributed by third parties, therefore any opinions, comments or other information expressed on this site that do not relate to the business of AAHDL or its associated companies should be understood as neither being held or endorsed by this business.

    No-Win No-Fee: *Subject to insurance costs. Fee payable if case not pursued at client's request.