Terms and Conditions

By using this website you agree that you have read the information below and that you agree to the terms and conditions of use below and those within our Privacy Policy, and that you further agree that your use of this website will be expressly limited to non-commercial personal use. In the event that you do not agree to the terms and conditions you should not use this site.

By providing your details you agree to be contacted by telephone, SMS, email or post by our group of companies (which includes Accident Advice Helpline, a trading style of Slater Gordon Solutions Legal Limited). If you wish to find out how much you could claim but prefer not to provide your telephone number for a call back, you may call us on freephone 0800 688 0500 and request the information in person. Provision of your telephone number is not a condition of this invitation, there is no penalty if you chose not to volunteer your telephone number.

Information displayed on this website is for general information only and is based on the law of England and Wales and is for general information purposes only and is not intended to replace legal advice. The circumstances of any personal injury claim will always be specific to the individual claimant. Any reliance upon the information provided within this site is at the user’s own risk.

All reasonable care is taken to ensure that information on this website is accurate and up to date but we do not accept any responsibility for the completeness of the content or any mistakes or omissions contained therein. Accident Advice Helpline does not enter into any express or implied representations, conditions, or warranties regarding the quality or accuracy of the information displayed.

Please note that although reasonable care is taken to ensure that the website and materials available from it are virus free it remains the responsibility of the user to ensure that it is virus free. Accident Advice Helpline cannot accept responsibility for any viruses that you download. Our site security has been enhanced to stand in line with industry best practice but it is also important that you do what you can. Always update your system with the latest anti virus signatures and security patches. Use anti spyware software and a personal firewall.

To the fullest extent permitted Accident Advice Helpline excludes liability for any loss or damage, whether direct or indirect, arising from your use of this website.

This website contains convenient links to other websites neither operated or controlled by us. You acknowledge and agree that Accident Advice Helpline are not responsible for the availability of any third party websites or material accessed via this site. Accident Advice Helpline does not endorse nor can be held responsible or liable for any content, product or services available via third party websites.

All copyright, trade marks and all other intellectual property rights in all material or content supplied as part of this website are owned by Accident Advice Helpline.

Use of this website is expressly limited to personal, non-commercial use and you are not permitted to use this material or content save for the printing of or downloading of a reasonable number of unmodified copies for your personal use.

For the avoidance of doubt, the exemptions referred to above do not permit you to incorporate all or any part of the content of this website in any commercial publication or document, or for any other commercial purpose.

Privacy Policy

Protecting your privacy is important to us. Please take a moment to read this page which explains the terms and conditions surrounding the collection and use of that information. This privacy statement tells you the type of information we collect, how we use it and how to correct or modify it.

Your information: How we collect it and why

In the course of visiting our website we may ask you to provide personal details such as your name, contact telephone number and information relating to a potential accident claim. Any information submitted to the Slater Gordon Solutions Legal Limited group of companies including Accident Advice Helpline will be treated in the strictest confidence and may be retained by us for future marketing of our services. By providing your telephone number you are giving us permission to contact you by phone and SMS.

Your data will be used to fulfil a request that you make when disclosing your personal details.

Disclosure to third parties

Your information will not be passed on or sold to third parties without your expressed permission.

Should you have any queries regarding the capture, storage and use of personal information by Accident Advice Helpline, please contact us:

Address:

Accident Advice Helpline
Royalty House
10 King Street
Watford
WD18 0BW
e-mail: info@aagplc.com phone: 020 8416 2000

Other websites

Sometimes other websites may collect information from you that subsequently may be passed on to Accident Advice Helpline. Please ensure that you have read and agreed to the terms of that website’s Privacy Policy prior to submission of your information. Accident Advice Helpline bears no responsibility for the operation, content and policies of other websites.

IP addresses

Our website stores information about web visitors for statistical purposes. Information will include your IP address, page views, page request results and browser information. This information is used for statistical purposes and may only be disclosed to authorised official third parties (such as the police) upon request.

Accessing your information

If you think we have incorrect information, or you would like a copy of the information we hold then you may request a copy under the Data Protection Act 1998. An official fee will be payable. If you want to make a request, please contact us at info@aagplc.com.

Any information found to be incorrect will be amended without delay.

Cookie Policy

When you visit Accident Advice Helpline's website, we collect information about your computer and assign you a "cookie" (a small, unique identifier text file). You don’t provide this information, it’s collected automatically as a way of supporting your visit to this website.

Accident Advice Helpline uses cookies for a number of purposes eg to provide the mechanisms to monitor traffic on the site.

Our Cookies Policy

To make full use of www.accidentadvicehelpline.co.uk, your computer, tablet or mobile phone will need to accept cookies, as we can only provide you with certain personalised features of this website by using them.

Our cookies don't store sensitive information such as your name or contact details. However, if you'd prefer to restrict, block or delete cookies from www.accidentadvicehelpline.co.uk, or any other website, you can use your browser to do this. Each browser is different, so check the 'Help' menu of your particular browser (or your mobile phone's handset manual) to learn how to change your cookie preferences.

You'll find information about third party cookies on the next tab.

Third Party Cookies

When you visit www.accidentadvicehelpline.co.uk you may notice some cookies that aren't related to Accident Advice Helpline. We don't control the setting of these cookies, so we suggest you check the third-party websites for more information about their cookies and how to manage them.

If cookies aren't enabled on your computer, it will mean that your experience on our website may be limited.

To enable cookies

If you're not sure of the type and version of web browser you use to access the Internet:

For PCs: click on 'Help' at the top of your browser window and select the 'About' option

For Macs: with the browser window open, click on the Apple menu and select the 'About' option

How to check cookies are enabled for PCs

Google Chrome
  1. Click on 'Tools' at the top of your browser window and select Options.
  2. Click the 'Under the Hood' tab, locate the 'Privacy' section, and select the 'Content settings' button.
  3. Now select 'Allow local data to be set'.
Microsoft Internet Explorer 6.0, 7.0, 8.0
  1. Click on 'Tools' at the top of your browser window and select 'Internet options' , then click on the 'Privacy' tab.
  2. Ensure that your Privacy level is set to Medium or below, which will enable cookies in your browser.
  3. Settings above Medium will disable cookies.
Mozilla Firefox
  1. Click on 'Tools' at the top of your browser window and select Options.
  2. Then select the Privacy icon.
  3. Click on Cookies, then select 'allow sites to set cookies'.
Safari
  1. Click on the Cog icon at the top of your browser window and select the 'Preferences' option.
  2. Click on 'Security', check the option that says 'Block third-party and advertising cookies'.
  3. Click 'Save'.

How to check cookies are enabled for Macs

Microsoft Internet Explorer 5.0 on OSX
  1. Click on 'Explorer' at the top of your browser window and select 'Preferences' options.
  2. Scroll down until you see 'Cookies' under Receiving Files.
  3. Select the 'Never Ask' option.
Safari on OSX
  1. Click on 'Safari' at the top of your browser window and select the 'Preferences' option.
  2. Click on 'Security' then 'Accept cookies'.
  3. Select the 'Only from site you navigate to'.
Mozilla and Netscape on OSX
  1. Click on 'Mozilla' or 'Netscape' at the top of your browser window and select the 'Preferences' option.
  2. Scroll down until you see cookies under 'Privacy & Security'.
  3. Select 'Enable cookies for the originating web site only'.
Opera
  1. Click on 'Menu' at the top of your browser window and select 'Settings'.
  2. Then select 'Preferences', select the 'Advanced' tab.
  3. Then select 'Accept cookies' option.
All other browsers
Please consult your documentation or online help files.

Further information about cookies

If you'd like to learn more about cookies in general and how to manage them, visit www.aboutcookies.org.