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Public accidents FAQ

Accidents in public may raise many questions. Our solicitors are experts in helping individuals claim compensation for their injuries. Call us now on freephone 0800 083 5045.

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Common questions involving accidents in public

Potholes, slips in supermarkets, broken furniture – there are many ways to get injured in an accident in public places. These are the frequently asked questions in regards to accidents in public:

Who is responsible for my accident in public?

It completely depends on the nature and place of the accident, here are a few examples:

What if my accident happened outdoors?

It completely depends on the place and circumstances of the accident. A few examples:

  • Slip, trip or fall during hiking in a national park
    • The national park can usually not be held responsible for the accident. It is in your responsibility to wear and carry the right equipment and to know your limits.
  • Slip, trip or fall while strolling through a park of the national trust
    • If you were on a designated path and tripped because of the condition of the path, you might be able to claim compensation from the National Trust, e.g. when the path was not maintained.
    • However, if you were not on a path at the time of the accident, it will be more difficult to claim compensation.
  • Accidents on a public road
    • If you have been involved in an accident as a pedestrian, you might be able to claim compensation from the local council or the person responsible for your accident.

Contact us to establish your full legal position.

What should I do after an accident in public?

If you have been injured in an accident in public due to someone else's negligence, you gather evidence as soon as you are able to, for example:

  • Seek medical attention.
  • Take photographs of the site before it's been cleared.
  • If it was in a place with staff around, ask them to record the incident
  • Ask witnesses for their contact details
  • Pay attention to CCTV cameras, that may have recorded your accident
  • Write a record of the accident yourself
  • Contact us for free legal advice and to establish your full legal position.

I was reading a text when I stumbled over a pothole. Can I claim compensation?

Even if you may have been partly at fault, you may still be able to claim compensation from the local council for not filling that pothole in time. Contact us to establish your full legal position.

I am quite claustrophobic and was trapped in a lift for hours. I now suffer from PTSD. Can I claim compensation?

If you're illness has been diagnosed my a medical professional, you may be able to claim compensation from either the public place that was responsible for the lift, or from the lift manufacturer itself, depending on the nature of the incident. Read more about a PTSD claim or contact us to establish your full legal position.

I have a scalding injury as a waitress spilt coffee on me. Can I claim compensation?

If you are injured as a result of someone else's negligence, such as a waitress spilling hot coffee on you, you may be able to claim compensation. If you have scalding injuries from a hot drink being spilt on you, whether at a local cafe, restaurant or coffee shop chain, you may be able to claim compensation from the respective trader. Contact us to establish your full legal position.

When can I make a personal injury claim?

If your injury is a result of someone else's negligence, you may have the right to make a claim for compensation. Even if you're not sure who is responsible for your injury or if you are partly at fault yourself, contact us to establish your full legal position.

What makes my claim successful?

Often, the cause of the accident can easily be established. However, we might need some evidence to help you with your claim. We will assist you in gathering the evidence you need.

How much time do I have to claim?

Generally, your claim has to be brought within three years from the date you were injured. However, there are exceptions, for example:

  • If you were abroad when the accident took place, different time limits may apply in different countries
  • If you or your loved one have diminished mental capacity
  • If your loved one was a child under 16 in Scotland or under 18 in England and Wales at the time of the accident

We would therefore advise you to speak to an expert solicitor as soon as you feel comfortable. Your legal representative can help you to keep track of your timeline.

What can I claim compensation for?

The compensation you can receive is split into two categories.

  • General damages: this is the sum that will be paid to compensate you for the pain and suffering you had to endure. The sum you receive depends on how big an impact the accident and the resulting injuries have on your life.
  • Special damages: this is the sum that reflects any proven past or future costs which result from your accident. They can include medical bills, the cost of rehabilitation, travel expenditure, loss of earnings and the cost of personal belongings.

No Win No Fee

Only pay a fee, if you receive compensation

98% of our road traffic accident cases are conducted on a No Win No Fee basis, meaning we only take a fee if we win compensation on your behalf, therefore there is no financial risk to you.

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