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Whiplash claims process

There are various situations, that can cause a whiplash injury. Our solicitors are experts in helping individuals claiming compensation for their injuries. Call us now on freephone 0800 083 5045

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Whiplash Injury Claims Process Explained

Whiplash claims process

There are various situations, that can cause a whiplash injury. Our solicitors are experts in helping individuals claiming compensation for their injuries. Call us now on freephone 0800 083 5045.

It's only a few steps to your compensation claim. This article will explain the steps necessary to claim for compensation.

At the scene of the accident

Immediately after an accident, but only if you feel able to do so, collect the following:

  • If your accident happened at work, ask your Safety Officer or Shop Steward to take photographs of the scene of the accident. If you don’t have a Safety Officer or Shop Steward, take the pictures yourself or ask a colleague to do so.
  • If your accident happened outside of work, e.g. a road traffic accident:
    • Take photographs yourself or ask a witness to take some.
    • Ask your witnesses to send you the photographs as soon as possible.
    • Make sure to exchange contact details with all parties involved.
  • If a motorised vehicle or multiple vehicles were involved, make a note of the number plates.
  • If you have any visible injuries, take photographs of those as well.

Seek medical assistance

The first symptoms of a whiplash injury usually appear a few hours after the accident and include:

  • Headache
  • Aches and stiffness
  • A burning sensation in the rear of the neck.

These symptoms may prevent you from turning your head from side to side, and may even spread to your arms and shoulders. If you are experiencing any of these symptoms, seek medical assistance. Not only is it important that you get yourself checked to make sure you are ok, it is also important that you have as much detail about your injury as possible. It will simplify the claims process.

You can find more information on how to treat your whiplash injury here. If you’re likely to miss work due to your injury, report it to the Department of Work and Pensions (DWP) as soon as possible. This will help you to claim any benefits that you may be entitled to from the earliest date possible.

Seek legal representation

It is advisable that you seek legal presentation for your compensation claim. Make sure to choose a legal partner that doesn’t charge you with unexpected fees or costs.

Don’t sign a record of your accident. You have the right to withhold your signature and seek legal advice first. For more information about your rights, read: “Injured at Work: What Are My Rights?”

Gather evidence

We will help you organise further evidence, such as collecting witness statements or organising the CCTV footage you need for a successful claim.

Outside of court settlement

For both parties, it is worthwhile to settle the case outside of court. It shortens the process and most victims want to get on with their daily life as soon as possible. This is why in many cases, an agreement between yourself, your representative and the insurance company can be found outside of court.

Court settlement

If negligence is disputed by the defendant or no agreement can be reached, we will take your compensation claim to court. We will guide you through any hearings and will present your case in front of the judge to make sure you receive the compensation you deserve.

If you have any questions, feel free to speak to one of our friendly advisors on freephone 0800 083 5045.

No Win No Fee

Only pay a fee, if you receive compensation

98% of our road traffic accident cases are conducted on a No Win No Fee basis, meaning we only take a fee if we win compensation on your behalf, therefore there is no financial risk to you.

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