Call us on: 0800 083 5045
Home > Road traffic accident > What are the risks when taking a taxi service?
Woman in red cardigan on the phone reporting a car crash

What are the risks when taking a taxi service?

Whilst most taxi drivers take the utmost care in ensuring you get to your destination, consumers accept all risks involved in using a taxi service.

Do I have a claim?

Great - Trustscore 4.7/5 based on 733 reviews

Talk to us today on 0800 083 5045

Or you can request a call back by providing your details below, and we will call you back today.

Request a callback

Do I have a claim?

  1. Did the accident happen within the last two years?
  2. Did you suffer an injury as a result?
  3. Is someone else either fully or partly to blame?
Talk to us

If the answer to all these questions is yes, you may have the right to compensation.

Complete our online form or contact our legal experts for advice today.

What are the risks when taking a taxi service?

How often do you find yourself in a taxi when you’re late for work, need to get to the airport for that 5am flight or just want to get home safe after a big night out? For many of us, taxis play an important role in our lives, able to get us from A to B when public transport isn’t running or we are out of other options. But depending on the taxi service you travel with, could you be putting your safety at risk? There are risks to using any taxi service, of course, and you’re putting your safety in the hands of the driver – albeit somebody experienced who drives on a daily basis for a living – but then again, don’t you do the same every time you get on a bus or train?

How many taxis are there in the UK?

There are more taxis today in the UK than there have ever been. In fact, according to statistics from the Department for Transport (DFT), in 2015 there were 242,200 licensed taxi and private hire vehicles in England, and that’s not even counting the number of cabs in Scotland and Wales. With so many taxis on our roads, and new app-based services becoming increasingly popular, it seems like the number of taxi accidents should surely be on the rise. Whether you choose to use a local taxi service or prefer to use an app to order your cab home, you’re actually a lot safer than you might think. A study carried out in New York concluded that taxi drivers in the city actually have crash rates up to one-third lower than other vehicles – so taking a taxi home could be a safer option than the night bus.

What’s in store for taxis in future?

Taxi services today are changing, and that means that the way we use cab is changing too. Already alternative services are becoming the predominant providers of private hire vehicles in many major cities across the globe, giving you the convenience of booking a cab through your smartphone. In some US cities, self-driving taxis are already being tested. In October 2016, a pilot scheme of autonomous cabs launched in Pittsburgh, USA, and within two weeks of the scheme launch, accidents were already being reported. Who’s to blame if you’re injured in an accident in a driverless taxi though?

Well, the company who owns the vehicles could be held liable, or if the vehicles are found to have a manufacturing or safety defect then it could be the manufacturers who are to blame. Either way, you could be in line to receive a personal injury settlement if you get in touch with Accident Advice Helpline within three years of your accident.

How to stay safe in a taxi

Of course it makes sense to take the same safety precautions when travelling in a taxi as you would when travelling as a passenger or driver in any other vehicle. Many of us are guilty of not wearing a seat belt for that short taxi journey home – but it could reduce your risk of injury. Passengers without seat belts are twice as likely to suffer from fatal or serious injuries, but even with a seat belt, injury rates are higher for taxi passengers than car passengers, which experts believe could be due to the presence of a partition in many city taxis. Buckling up could be the difference between life and death, but you should also ensure that any luggage is stowed safely, to prevent it from moving around and causing injuries.

Try to avoid distracting the taxi driver as much as you can – of course we all love to have a chat, but keep it to a minimum. You should also be especially careful when getting in and out of a taxi, as a high percentage of accidents happen when somebody slips or trips on the taxi step or on an uneven kerb. If you’re injured during your journey, you may find you are eligible to make a No Win No Fee personal injury claim with Accident Advice Helpline, and the easiest way to find out is to get in touch with us.

Claiming compensation for taxi service slips, trips and falls

As well as the financial risk of running up an extortionate fare when taking a taxi, you also run the risk of a slip, trip or fall getting into or out of a taxi. Slips, trips and falls are amongst the most common accidents, causing 15% of all accidental deaths. You could easily suffer a serious injury such as a head injury or dislocated shoulder after a slip or trip, so take your time getting in and out of a taxi and ask for assistance with your luggage if you need it – that’s what a taxi service is there for. You could get in touch with a personal injury lawyer if you’ve suffered even a minor slip or trip injury after taking a taxi, provided that you feel more could have been done to prevent your accident from happening. If you’ve been injured in a road traffic accident whilst travelling in a taxi, you could be eligible to claim compensation too, and the amount you could be entitled to will depend on the severity of your injuries.

Contact Accident Advice Helpline today

Since 2000, we have handled hundreds of claims for compensation for taxi accidents, and we’re here to make sure that anybody who is injured due to somebody else’s negligence gets the compensation they are entitled to. If you have suffered injuries after hiring a taxi service, whether you travelled using a local service or used an app, you can get in touch with us to find out more about making a claim. Our lawyers don’t charge any upfront fees, so you can take advantage of our No Win No Fee service, without worrying about your finances. Just call Accident Advice Helpline today on 0800 083 5045 to find out more about making a claim and get confidential, no-obligation advice.

No Win No Fee

Only pay a fee, if you receive compensation

98% of our road traffic accident cases are conducted on a No Win No Fee basis, meaning we only take a fee if we win compensation on your behalf, therefore there is no financial risk to you.

Read more

Great - Trustscore 4.7/5 based on 733 reviews

Are you ready to start your claim? Call us free on 0800 083 5045 or Request a call back