How to complain – no win no fee* in Bishops Cannings
If you have a cause for complaint in a shop or restaurant then it is crucial that you do so as soon as possible. If you want to complain about something that has happened in the store then you should speak to a manager there and then, whilst if you want to complain about something which has happened after you left the shop or restaurant then you should return to the store as soon as you can, whilst the problem is still relevant and can be addressed.
A complaint needs to be made as the prelude to a compensation claim, or even if you are simply seeking an apology for behaviour or an accident which has happened in store.
- Act quickly. If there is cause for a complaint then you should make it as soon as possible. Most compensation companies will not process a claim for an accident that is over 3 years old, but you want to make your complaint much, much sooner than that. The shop needs to be aware of the situation whilst the problem is still relevant.
- Speak to the manager. There is no use going to a sales assistant to make a complaint, as they may not pass it on, or even make a note of it. Make the effort to ask for the manager to come to speak to you.
- Follow up in writing. Follow up any complaint you make in the form of a letter which lists your points, as well as the times, dates and locations of your problem. You can also send this onto head office if you want to.
When to make a no win no fee* Bishops Cannings claim
If you have been injured in a shop or restaurant, and you feel that your accident was the fault of the staff, or negligence on behalf of the store itself, then you may want to consider making a no win no fee* Bishops Cannings claim for compensation.
It is best to use a personal injury lawyer to make a no win no fee* Bishops Cannings claim because they know the law better than you do, and will be able to walk you through the process easily, so that you don’t have anything to worry about.
Accident Advice Helpline works with a team of dedicated and experienced injury lawyers, who work on a 100% no win no fee* Bishops Cannings basis to get you the compensation you deserve, and will keep you updated throughout the claim as to what is happening.
You can call the helpline 24 hours a day, 7 days a week on 0800 689 0500 to speak to the team, who will give you the advice and support you need to decide whether to go ahead with your no win no fee* Bishops Cannings claim.
You are under no obligation to proceed after this initial phone call, but if you do go ahead your lawyers will work entirely on your behalf so you shouldn’t have to go to court.