Many people are amazed, when they click on our website, to see a familiar face in one of the video clips on there. This particular person is our patron, and she is very well known to most of the British public – especially those who used to watch That’s Life during its 21-year run!
That’s right – it’s none other than Esther Rantzen, and we are very proud that she chose to be associated with Accident Advice Helpline. So are our clients, in fact – and if you have suffered a whiplash injury in St Leonards-on-Sea, we would like you to join our long list of satisfied claimants!
What does Accident Advice Helpline do?
We are a personal injury law firm with a team of no win no fee* solicitors, and we provide legal services to the victims of accidents which were not their fault. Our aim is to secure our clients a payout.
The accidents we deal with are those which have been caused either by people who have done something deliberate to bring about an incident, or by those who have failed to do something to prevent one from occurring. For example:
- Someone punches you in the head – this is a deliberate action
- Someone polishes a floor and then fails to put up a warning sign about the slippery surface – this is failure to prevent an accident
This may come as a surprise to those of you who think that accidents are accidents, that is, there is no fault. Yes, we know that a lot of accidents are completely genuine, and there’s no blame to be apportioned – but we want to hear from you if your accident was anything like the situations described above.
Getting in touch with us about your whiplash injury in St Leonards-on-Sea
As you might expect from a law firm so devoted to customer care, we have a 24/7 hotline, which means that our clients can call us anytime!
Simply pick up the phone and dial 0800 689 0500 from a landline. If you’re using a mobile, you can either dial 0333 500 0993 or text “claim365” to 88010. If you send us a message, one of our advisors will call you.
About our team of advisors
Your advisor will be your first point of contact with us. They are Accident Advice Helpline’s ambassadors, and because of this, we make sure that we choose staff with excellent personal qualities. Their communication skills must be of an extremely high standard, and they must be able to reassure clients and treat them with empathy and sensitivity.
Such skills cannot be taught, in our view, so we take a lot of care when selecting candidates. Of course, we also put them through a rigorous training programme to make sure that they are fully aware of all the processes involved in making a claim.
We’re sure you will be as pleased with them as we are when you call us about your claim for whiplash injury in St Leonards-on-Sea. Why not call us now?