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    "If you've been injured through no fault of your own you could be entitled to compensation. If you're unsure if you could claim, I recommend you call Accident Advice Helpline."

    Esther Rantzen

    When you have a car accident


    When you have a car accident, there are certain steps you must take to comply with the law and protect your legal rights. Unfortunately, in many cases, you will not be able to think clearly or recall the actions you need to take. To help in this situation, follow our checklist below:

    Actions to take when you have a car accident and need to survive the immediate aftermath

    • If you believe you are injured, remain in your car and call an ambulance. If you are unable to make the call, ask someone else to do so on your behalf.
    • If you are not injured, check on anyone else involved.
    • If someone is injured, inform the police. If the police do not arrive at the scene, visit the nearest police station within 24 hours of your accident.
    • Refrain from admitting fault or discussing the accident with drivers, bystanders or witnesses.
    • Collect the names and contact details of any witnesses to your accident. Some witnesses will not stay around long, so obtain their details before they leave the scene.
    • Exchange names, contact details and insurance information with the other drivers involved in the accident.
    • If you can do so safely, take photos of the accident scene.

    Steps to take when you have a car accident and you are free to leave the scene

    • If you did not seek medical attention at the scene of your accident, visit your local GP’s surgery or A&E department, even if you feel fine.
    • Retain copies of any receipts, wage slips and invoices relating to losses and expenses resulting from your accident.
    • Contact Accident Advice Helpline so that you are aware of your legal rights and obligations.
    • Report your accident to your insurance company.

    Actions to take when you have a car accident and wish to claim compensation

    If you wish to claim compensation following a car accident that was not your fault, you should:

    • Contact us straight away, if you have not already done so. We will look into your case and assess your eligibility to compensation.
    • Be wary about accepting any early settlement offer from the insurance person of the driver at fault.
    • Make your claim within three years of the date of your accident. Once this deadline has expired, you will not be able to take legal action.

    To get in touch with us, please call our helpline on 0800 689 0500 on a landline, on 0333 500 0993 from a mobile or text ‘claim365’ to 88010 and we will call you. Don’t lose your compensation, call us today.

    Date Published: 11th July 2014

    Author: Jan Newell

    Accident Advice Helpline (or AAH) is a trading style of Slater Gordon Solutions Legal Limited. Slater Gordon Solutions Legal Limited is a company registered in England and Wales with registration number 07931918, VAT 142 8192 16, registered office Dempster Building, Atlantic Way, Brunswick Business Park, Liverpool, L3 4UU and is an approved Alternative Business Structure authorised and regulated by the Solicitors Regulation Authority with licence number 591058 and regulated by the Financial Conduct Authority.

    Disclaimer: This website contains content contributed by third parties, therefore any opinions, comments or other information expressed on this site that do not relate to the business of AAHDL or its associated companies should be understood as neither being held or endorsed by this business.

    No-Win No-Fee: *Subject to insurance costs. Fee payable if case not pursued at client's request.