Operators of care homes need to recognise that the use of hot water in the home presents a risk and they have to assess that risk thoroughly. They also have to put measures in place to control the risk.
The risk of injury from hot water in a care home arises because:
- Care homes provide care for residents who are vulnerable to the risks that hot water and hot surfaces present. The residents may be vulnerable as a result of reduced mental capacity or temperature sensitivity. They may also not be able to react appropriately or quickly enough to protect themselves from injury.
- It has been shown that if the hot water used for showering or bathing is above 44 °C, there is increased risk of serious injury or fatality. When we are showering or bathing, large areas of our body are exposed to high temperatures and if we do suffer scalding it can be very serious. Some scalding accidents have even proved fatal.
- Contact with surfaces above 43 °C can also lead to serious injury. This type of injury is often recorded in residents when they fall and cannot move away from the source of heat. This inability to move can be the result of mobility issues or because they become tapped by furniture. This sort of accident has been reported in areas where there are low levels of supervision such as bedrooms, bathrooms and some communal areas.
What is the role of West Oxfordshire no win no fee* injury lawyers in these accidents?
The West Oxfordshire no win no fee* injury lawyers become involved if the care home operator has not done everything that they should have done to prevent the incident in which the resident was hurt. The West Oxfordshire no win no fee* injury lawyers could help the resident (or their representatives) start a claim for compensation against the care home operator. This is a legal process where the person who has been injured makes a claim for compensation. Even though it is a formal legal method, most cases handled by the West Oxfordshire ‘no win, no fee*’ lawyers do not actually get to court. Instead, a sum of compensation is agreed in what is called an out of court settlement.
Accident Advice Helpline has a team of West Oxfordshire ‘no win, no fee*’ lawyers who are waiting to take on your case. You can start things off by calling Accident Advice Helpline on their 24/7 legal helpline and talking to the friendly, professional advisers. They can assess your claim with the help of the unique Accident Advice Helpline 30 second test – this will give you an idea of whether you have grounds to start a claim or not.
Call Accident Advice Helpline free on 0800 689 0500 or 0333 500 0993 from a mobile phone for free, no obligation advice about making a claim for compensation.