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    "If you've been injured through no fault of your own you could be entitled to compensation. If you're unsure if you could claim, I recommend you call Accident Advice Helpline."

    Esther Rantzen

    Transport accident claims


    Most of us rely on some form of transport on a regular basis. Whether you commute to work by car, train, bus or underground, or use your bike to do the weekly grocery shop, you’re putting yourself at risk every time you use transport of any kind. Whilst you can control your own driving and awareness of your surroundings, you don’t have any control over other road users, and if somebody is negligent and causes an accident which leads to you being injured, then you may have grounds to make a personal injury claim within three years of your accident. Transport accident claims are usually fairly simple as the police will attend the scene of an accident if anybody has been injured, and it’s usually up to them to determine blame – the person at fault may even face criminal proceedings.

    However, not all accidents will lead to the police being called. Minor prangs involving two cars can often be dealt with between the two parties on the spot. With that said, it is still possible to think you are fine, and only later to realise you have actually sustained an injury. So, bear in mind there could still be a possibility to seek compensation via transport accident claims, even if you seem fine to start with.

    How do transport accidents happen?

    There are some types of transport accidents that happen where it’s not immediately clear who is at fault. For example, if you sprain your ankle after tripping on a damaged train platform or cut your leg on a broken seat on the tube, who is at fault? In a case where you’re injured at a station, the station operator (usually National Rail) could be held liable, whilst the train company responsible for running the train in question could be held responsible if you suffer injuries on board a train.

    Even if you’re unsure who is at fault or whether you are eligible to claim compensation, it’s worth getting in touch with Accident Advice Helpline after your accident. We have handled transport accident claims for injuries ranging from sprained ankles and wrists to serious head injuries and even electric shock injuries after passengers have fallen onto electrified train tracks.

    Health and safety

    This is something we have all heard about, and we are all aware of the ramifications involved if someone neglects to do their duties in this area. If you use public transport, for example, the operator of the service, the bus or train driver, and anyone else involved in the provision of that service, has a duty of care to ensure anyone using the service stays safe.

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    Of course, we also all have a duty to each other to be responsible and to be safe while using the roads. For instance, if a cyclist decides to shoot through a traffic light as you are crossing the road, they would be negligent in doing so and they could cause you serious injury. Moreover, a reckless driver might strike your vehicle and cause you to suffer whiplash and other injuries.

    We can see every situation is different, but while it is sometimes clear who was at fault for an accident, this isn’t always the case. If you are in a similar situation now, it is a good idea to have a chat with one of our advisors. There is no obligation on you to go ahead if we think you could claim, but you should know we have an excellent record in concluding transport accident claims on behalf of the claimant. With 16 years’ worth of experience to help us, we can let you know whether you could claim anything for your injuries.

    Getting appropriate medical care

    It doesn’t matter whether you suffered cuts, bruises, and whiplash, or life-threatening injuries you are still recovering from. The most important thing is to get treated for your injuries as quickly as possible after your accident. This is because having contact with medical professionals provides proof of what happened, and of the injuries you were treated for.

    Of course, you will want to know whether you have injuries that require treatment, or whether you simply need to rest and recover. But your visit will support any later claim you make. Others who have made transport accident claims have done so with the aid of this evidence, and it could help you to make a claim as well.

    How much compensation do transport accident claims receive?

    Although it’s hard for us to say how much compensation you could get after your accident, there is a quick and easy way to get a rough idea of what you could be entitled to. You can take the 30-second test on our website right now for an idea of what you could receive – this may encourage you to proceed with a claim.

    Whether you’re ready to go ahead and claim after suffering a minor injury on a bus or train or you need some more advice after a serious car accident, you can call Accident Advice Helpline on 0800 689 0500 (0333 500 0993 from a mobile) and we’ll be happy to help you. Our experience of making numerous transport accident claims makes us the right people to talk to following your own accident. Make sure you don’t suffer any delays by calling us now and finding out why lots of others have called, too.

    Date Published: 19th April 2017

    Author: Rob Steen

    Accident Advice Helpline (or AAH) is a trading style of Slater Gordon Solutions Legal Limited. Slater Gordon Solutions Legal Limited is a company registered in England and Wales with registration number 07931918, VAT 142 8192 16, registered office Dempster Building, Atlantic Way, Brunswick Business Park, Liverpool, L3 4UU and is an approved Alternative Business Structure authorised and regulated by the Solicitors Regulation Authority with licence number 591058 and regulated by the Financial Conduct Authority.

    Disclaimer: This website contains content contributed by third parties, therefore any opinions, comments or other information expressed on this site that do not relate to the business of AAHDL or its associated companies should be understood as neither being held or endorsed by this business.

    No-Win No-Fee: *Subject to insurance costs. Fee payable if case not pursued at client's request.