Tips for cleaning a hotel room and when to make an accident at work claim against your hotel
If you are working as a cleaner in a hotel then it is expected that you will be the best of the best, and be able to clean a room to a very high standard in a short space of time. When it comes to cleaning rooms for guests, the other thing you have to be aware of is that your guests will probably have a few personal items around the room when you are cleaning, or might even be in the room, and it is your job to ensure that they appreciate the room being cleaned, without worrying about their personal items being interfered with.
- Leave personal possessions where they are. For the most part, you should be leaving any personal possessions where they are, as much as you can. If you do have to move possessions to get at something you are trying to clean, move them back to where they were so that guests don’t feel that you have been rifling through their stuff.
- Focus on cleaning. Although there are lots of things that you can do to add little touches to the room and make the guests feel special, your primary job is simply to clean the room and make it neat again, so that guests feel looked after and that they don’t have to do anything while they are on holiday.
- Pay attention to problems. If you notice that something is broken or used up when you are cleaning, try to get these things fixed or replaced as a matter of priority. This is the sort of thing that a guest will remember when they look back on their holiday.
- Be invisible. Sometimes you will clean a room that the guest is already in and this can be uncomfortable for you both. As an employee, though, it is your job to work around the guest as much as possible and make sure that you don’t try to engage them in conversation too much, as they may be busy doing something important.
You may be able to make a Tower Hamlets accident at work claim
If you are working in a hotel in any position, your employer should be taking steps to protect you and ensure that you are never injured or come into contact with dangerous situations. If you are injured and feel that your employer was not taking care of you well enough at the time, you may be able to make a Tower Hamlets accident at work claim against them.
If you do want to make a Tower Hamlets accident at work claim, you should first find out whether or not you have a good case for compensation, so that you don’t go through the process for nothing. Call Accident Advice Helpline on 0800 689 0500 or 0333 500 0993 from a mobile phone to find out more about making a Tower Hamlets accident at work claim from the friendly, helpful team.
Date Published: 19th October 2014
Author: David Brown