How to be a great shop assistant, and what to do if you want to claim accident at work compensation from your employer
Being a good employee means more than just showing up to work on time every day. If you want to keep your job and have a good time then you need to put in a little extra effort and try to be the best employee you can be. Being a great shop assistant means working with the customers and providing great customer service every day, to everyone that you come across. Here are some ways in which you can be a great shop assistant and continue up the ranks in your chosen profession.
- Be polite and friendly. You need to be polite to all customers, no matter how unfriendly they may be behaving towards you. Often approaching an angry customer with politeness and calm will help to diffuse the situation, meaning that the problem will be dealt with quickly and easily.
- Go above and beyond. If a customer asks for something and it is possible for you to do it, don’t let laziness or being too busy put you off doing these things. A customer will really appreciate it and good customer service is what will keep customers coming back.
- Be helpful. If you see a customer looking lost or trying to find help, offer your help straight away. If they don’t want your help this is fine, but you may find that they were just too nervous to ask, and you will be able to improve their experience by offering to help.
- Don’t hover. Customers don’t like it when shop assistants hover over them, as it seems like you don’t trust them. It can also put people off buying something if they feel that their shopping is being watched. You should be available, but not hover too closely when someone is trying to shop.
An employer cannot fire you for making a Tamworth accident at work compensation claim
If you are injured when working in a store, you may not want to claim Tamworth accident at work compensation from your employer because you may feel that this will cause you to lose your job. What you should know is that an employer cannot fire you for making a Tamworth accident at work compensation claim, as long as you have a good case and are entitled to make a claim.
Call Accident Advice Helpline free on 0800 689 0500 or 0333 500 0993 from a mobile phone for free, no obligation advice about making a claim to get help deciding whether or not you can make a Tamworth accident at work compensation claim. The team will be more than happy to provide you with advice and support, as well as passing you over to our experienced injury lawyers who can make the claim on your behalf.