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    "If you've been injured through no fault of your own you could be entitled to compensation. If you're unsure if you could claim, I recommend you call Accident Advice Helpline."

    Esther Rantzen

    Step by step accident claims process


    Your step by step accident claims process

    First of all you should check your home or motor insurance policies to find out exactly what they cover. If you are a member of a trades union, then you may also have accident cover. You should inform your solicitor of any cover you have.

    You should then approach a personal injuries solicitor or phone a law firm such as Accident Advice Helpline, a law firm with a team of legal eagles. We have a  helpline 0800 689 0500 or from your mobile on 0333 500 0993 which you can call at any time of the day or night.

    Your accident details

    As part of the step by step accident claims process, you will need to have the details of your accident at your fingertips and be able to inform your legal representative of the details of the time and place the accident happened and contact details for any witnesses to the accident. Then you will need to give details of your medical diagnosis and the treatment you received. You may be asked to have another medical examination so that your case is strengthened with a second medical opinion.

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    Keep all receipts for medical treatment and other expenses relating to your injury. For example, if you have to go to the outpatients department of you local hospital, or to your doctor’s surgery, in a taxi, make sure you get a receipt. You can claim medical expenses as long as you have the receipts.

    You will also be asked to provide documentation for proof of loss of earnings and expenses.

    Do you have a strong claim?

    When you have had your initial consultation with a personal injuries solicitor you will be told if you have a good claim or not. If the solicitor is satisfied that there is a case to answer, he or she will write to the person deemed to be responsible for your injuries and that person will have 21 days to respond.

    The response to the letter mentioned above will determine what happens next. The person responsible may offer an out-of-court settlement and you might be advised to accept it if it is reasonable, in which case, you will not need to go to court.

    If the person responsible for your injuries is not prepared to make an out of court payment, then you can take the case to court and it will be up to a judge to decide whether or not you get compensation for your injuries and the court will set the amount of damages you are awarded.

    Call us about your step by step accident claims process

    If you phone Accident Advice Helpline and take our 30-second test which calculates the amount of compensation you may be entitled to, you will get expert advice and legal help from our law firm. You will still need to follow the step by step accident claims process outlined above, but we will endeavour to ensure that your accident claim is successful.

    Call us now on 0800 689 0500 or 0333 500 0993 from your mobile phone.

    Date Published: 24th October 2013

    Author: David Brown

    Accident Advice Helpline (or AAH) is a trading style of Slater Gordon Solutions Legal Limited. Slater Gordon Solutions Legal Limited is a company registered in England and Wales with registration number 07931918, VAT 142 8192 16, registered office Dempster Building, Atlantic Way, Brunswick Business Park, Liverpool, L3 4UU and is an approved Alternative Business Structure authorised and regulated by the Solicitors Regulation Authority with licence number 591058 and regulated by the Financial Conduct Authority.

    Disclaimer: This website contains content contributed by third parties, therefore any opinions, comments or other information expressed on this site that do not relate to the business of AAHDL or its associated companies should be understood as neither being held or endorsed by this business.

    No-Win No-Fee: *Subject to insurance costs. Fee payable if case not pursued at client's request.