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    "If you've been injured through no fault of your own you could be entitled to compensation. If you're unsure if you could claim, I recommend you call Accident Advice Helpline."

    Esther Rantzen

    St Albans claims


    Accident Advice Helpline process many St Albans claims for personal injury each and every year, the majority of which are launched in relation to injuries sustained in the retail working environment.

    Slip, trip and fall accidents in the retail environment

    As far as the general public is concerned, the most common type of injury that happens in the retail environment is as a result of a slip, trip, or fall accident. These can be caused by uneven flooring, wet patches on the floor that cause people to slip, or by objects being left on the walkway where they can be easily tripped over. 95% of all slip, trip and fall accidents in the retail environment that cause injury, result in broken or fractured bones.

    Car parks can be part of a retail environment too

    Although many slip, trip or fall incidents happen inside the retail environment (i.e. inside shopping malls or stores), there are also a significant number, which take place outside in the open-air, typically either on the footpath, or in car parks. The prevalence of these types of accidents tends to peak during the winter when snow and ice are around, which is why you’ll now often see these areas being cleared of snow and ice by retail employees.

    Managing risk

    Like any working environment, the management team of any shop, store, supermarket or shopping mall must carry out regular risk assessments. This is the accepted way of identifying and mitigating any hazards that could cause injuries, including those caused by slip, trip or fall incidents. These risk assessments must look at things like:

    • The condition of floor surfaces
    • The material used to surface the floors
    • The provision and placement of door mats at entrances and exits
    • Using matting in certain areas (for example where food and flowers are on display) to avoid contaminating the floor surface with slippery substances
    • Ensuring that any changes in the levels of a floor are clearly signposted
    • Adopting good housekeeping procedures
    • Using the right type of cleaning materials
    • Implementing a regular inspection procedure
    • Ensuring that shopping trolleys are regularly maintained
    • Ensuring that escalators are regularly maintained

    Launching personal injury claims for compensation

    Anyone needing help with St Albans claims for slip, trip and fall injuries that have taken place in the retail environment, and that have caused injury, can enlist the help of AAH to launch their personal injury claims, providing that the blame for the incident, or the circumstances that caused the injury, are attributable to the store, or shopping mall owners.

    Open Claim Calculator

    Pre-valuing your St Albans claims

    To establish how much compensation an accident victim could be due, anyone is free to visit the AAH website and make use of the HOW MUCH calculator that can be found there. It requires only 30 seconds of anyone’s time.

    The no win no fee injury claim service we offer at AAH is wholly recommended by Esther Rantzen. To find out more call our free helpline from any landline on 0800 180 4123, or from any mobile on 0333 500 0992.

    Date Published: 30th June 2014

    Author: Howie

    Accident Advice Helpline (or AAH) is a trading style of Slater Gordon Solutions Legal Limited. Slater Gordon Solutions Legal Limited is a company registered in England and Wales with registration number 07931918, VAT 142 8192 16, registered office Dempster Building, Atlantic Way, Brunswick Business Park, Liverpool, L3 4UU and is an approved Alternative Business Structure authorised and regulated by the Solicitors Regulation Authority with licence number 591058 and regulated by the Financial Conduct Authority.

    Disclaimer: This website contains content contributed by third parties, therefore any opinions, comments or other information expressed on this site that do not relate to the business of AAHDL or its associated companies should be understood as neither being held or endorsed by this business.

    No-Win No-Fee: *Subject to insurance costs. Fee payable if case not pursued at client's request.