If you have bought an item from a shop then you expect it to be in working order, and you certainly do not think that the item will cause an injury to you. Unfortunately, this happens all of the time. If this situation has happened to you, and you have come to harm as a result, then you may wish to use the services of our solicitors in Kentisbeare in order to help you to make an injury compensation claim against the people responsible.
Who is at fault for your faulty item?
Generally, the fault lies with the manufacturers of the products, or in some cases the importers. It is their responsibility to ensure that the item they sell is safe for the customer. They have a legal duty to ensure that this is the case, and if they fail to do so they could well have to face our solicitors in Kentisbeare if a consumer makes a claim against them.
Retailers should know
Retailers and wholesalers do not have quite the same level of responsibility, unless they knowingly sell a product that is unsafe. In this case, they would be just as liable as the manufacturers or importers, and could also face legal action from a consumer.
They should all comply if they do not want to face our solicitors in Kentisbeare
Complying with the rules and regulations is really important for these concerns, and apart from facing a personal injury claim they could find themselves in trouble with the Trading Standards Officers (TSOs). If a victims reports the faulty goods to a TSO, the responsible party could find themselves facing heavy fines, or in extreme cases imprisonment. A TSO also has the power to:
- Order that the sale of the particular item stops;
- Demand the recall of all of the unsafe products; and
- Go to court and request that the goods be destroyed.
Stop it happening to others
Reporting your faulty goods that caused harm could prevent someone else from having the same problem. Logically, if one item has a serious defect, then others from the same manufacturer could have the same issue, and many more people could be injured through no fault of their own.Open Claim Calculator
Your product might be defective, but our service is not
Accident Advice Helpline will make the whole process of making a personal injury compensation claim much easier for you than trying to do it yourself. We have been helping innocent victims of accidents for over 15 years to get the compensation to which they were entitled after being injured through no fault of their own.
Your needs come before ours, and our solicitors will make sure every aspect of your claim is accounted for to maximise the amount you receive for your personal injury claim.
Contact us on our freephone number, 0800 180 4123, to speak to one of our friendly advisors. They will answer any questions you may have about making a claim and provide you with whatever you need in order to decide if you want to continue with the claim. You will be under no obligation to do so, and they will not pressurise you in any way at all.